On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy website to navigate, coupons and other publications suggested were appreciated.
Glad to purchase from a business that is not Amazon. I'm a graduate professor who purchases all kinds of book regularly. My students are also led to this site to support authors contribution to society.
I found many copies of the book I wanted from $4.00 to $125.00. I selected a very fine/like new for $15.00 and feel that I got good value.
The postal service seems to be less than ideal, but Alibris was fine.
I love Alibris. I can always find what I want at a price I appreciate.
Alibris was prompt in sending my order and I was delighted my my outcome!
Received what I ordered in good condition and without much wait
Easy to find what I'm looking for because of the wide variety offered
Ordered, received in a timely manner. Price was right, product was sufficient.
Thank you for the beautifully packed book, including the local newspaper which we read with enthusiasm.
They were efficient in the delivery of the ordered book. Worth trying.
I put 8 books in my cart, used your coupon, was offered cheaper versions which I declined. To checkout. I signed in (member for years) and you denied my password. I reset it using the exact same password, signed in and my cart was at 0? So I tried to order the same books, but now they were not listed. Why?
Love to find full sets of a new author's work in one vendor's collection
Great selection and the books have been in great shape so far 😀
I think it's fine but the cart list is hard to manage and keep track of and deleting things from the 'no longer available' list is clumsy and difficult.
It was a little hard to find the coupon, but i came back the next day and there was a reference link... also, it puzzles me how to delete things from the wishlist as it keeps reshuffling it each time i come back to it (so now i delete, then refresh to force the reshuffle).
Otherwise, i'm glad to come and shop small booksellers and other media resellers.
Good easy to use and looking forward to receiving the merchandise I ordered
Always reliable, always great. I love Alibris it saves me a fortune.
Thank you. I've found the book I was looking for. Fast delivery.
Fast and efficient. I've found what I was looking for. Thank you. Hope the book I have purchased will arrive soon.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members