Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was looking for a copy of Mary Shelley's Frankenstein. I found a flawless hardcover at Alibris for a reasonable price after searching another thrift book store. It arrived ahead of the predicted date and I am very pleased with my purchase and experience.
I tried at 'textbookX' and the fools had a checkout process that would not let me continue, and I tried a couple of times. This is not the first time I ran into this. How do they stay in business? Who wrote the program for that process? Well, you did fine so you will be my go to in the future.
My purchase went very smoothly and fast look forward to the DVD it goes with the one I have now the first Bad Santa will be looking through y'all's other Merch. Thank you very much
Easy to find what I'm looking for with many price and format options.
I only wish you could combine shipping so that I could buy more books.
I shop for Christmas music on this site and have had success finding CD's that aren't easy to find and discovering artists who have recorded Christmas music!
Finding what I wanted was easy and fast this is my first order with you. So I will comment more when I recieve product. Thank you
LOVE THIS SITE! Competitive Prices! Don't get me started on the selection.
WHATEVER I look for I find. You so tempt me to break my budget, but so far I'm strong... but weakening.
First time in dealing with this company and will not be the last. I had trouble finding a particular book as it was out of stock elsewhere in the UK. Book was available and shipped, contact was good and arrived on the 24th day which was within the timeline. Book in good condition.
Found the book needed that I could not find anywhere else. It will be interesting to see how fast the book arrives and also the condition.
I have been using your service often on for many years. It has been wonderful and very helpful to find that hard to find" title.
You were able to get me the DVDs of the series, the West Wing, and the newsroom.
I am thrilled to have them, and they are providing many hours of watching pleasure.
Thank you so much
Neil McGarry
I love Alibris. I have been using them intermittently for years and will continue to do so.
We've never lived in a time where a person could assemble a huge collection of music and then give it to friends and family for the cost of a thumb drive. Amazing. You help make this possible. Thank you.
Wonderful website and service.Please keep up the great work.What a treasure you folks are!
Quick, trouble-free transaction. This website let me purchase without the hassle of creating an account. I don't need another password to keep track of.
Happy to find at a good price and quality. I purchased a single copy and found it to be exactly what I was seeking. Having both the Constitution and Declaration.
I appreciated the option provided by Alibris to order a book that was in terrific shape but at a much reduced price from when new. We had someone new join our Bible Study and I was able to get her the study book we were using at a reduced price, in excellent shape and it shipped quickly.
Text books are expensive but if you do a little searching, sometimes you find what you need at a great price. Fast shipping and the book looked new for such a low price.
Usually I find what I want at a price I'm willing to pay. I do think the postal charge for mailing a book is outrageous. And usually the books I order are clean of marks and mostly in excellent condition.
Easy to navigate. I was able to easily find the cheapest used book to order for my friend for our book club read so I was happy I could find the book we chose at a discounted price and it was quick and easy to arrange. I only hope it will be shipped in time for her to read it by our next session otherwise we can just change this book to the following meeting.
Finally found an affordable vintage copy of a highly recommended grooming guide for my standard poodle. Fast shipping and excellent quality exceeded my expectations!
I generally get more choices for purchasing used text books and I appreciate the savings that Alibris offers. I do not need a new text just to read for my course work.
I found out about this awesome book from my school. I looked it up and found out that the most affordable option for it, a used - out of print - title, was Alibris. Ordering was easy, and it said it would take about a week to ship. It came the day it was expected! Haven't been happier with any other order I've made from other sites!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

