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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Was able to get the book I wanted easily and more cheaply with an international delivery. Very satisfied.
Order was competitively priced and arrived in timely manner
It was easy. Now to look for more books. Can't wait to receive my order and begin a more zen life.
The website was very intuitive to use from start to finish. Not much more that can be said.
The book was like new. It was in mint condition. I am very happy and satisfied with my purchase. I absolutely love this book. Thank you so much for this book.
Book arrived quickly and in good condition. I don't have any other feedback.
Better than I thought. I didn't have to much trust at the beggining, but it deliver. Great site to buy books.
I received exactly what I ordered when it was supposed to arrive
It was easy to pay for stuff and figure out what is used. Thank you
Always get affordable, good quality books, in a timely manner!
Clear entries make ordering easy, hopefully shipment is equally efficient.
Great prices, reasonable shipping costs…………………………………….
Easy to find the book in their inventory and price excellent
I received the products as the listed condition. I was aware of when my package would arrive. The prices were reasonable. I will definitely order again!
Great, as it always is! Complete description of book, and description.
Really good. Positive experience. Nice site. Haven't been here lately
Easy and said where coming from along with pertinent shipping info
It was hard to update credit card because did not give clear directions how to update.
I came for a book for a university course, while here I found a book I had wanted for about 8 years when I met the author. Both were superbly priced.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

