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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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There has never been a time when my email information, which I always save, had disappeared when I check out. It is a pain in the neck going through this each time I use this site.
I have used alibris before and I find it reliable and timely.
Should you come across any other copies of this specific DVD, let me know.John Gilfeather was my Grandmother's older brother, so he was my Great Uncle. He never married and had no children.
I ABSOLUTELY love this book! It is everything I've needed and more! The Seller was amazing and shipping was done in a blink of an eye. Thank you so much!
Great books for a fraction of the cost of buying it new. The books I have received have been in excellent condition! This is my go-to place for any book I am looking for. Take my word for it. You can't go wrong!
I purchased an electronic book and I have never been able to access it. A representative from Alibris said it was a temporary purchase and I sent her proof that said it was a purchase and not temporary and she said I needed to go to another dept.
It's a very nice, simple, affordable and excellent experience for shopping books.
Have had good experience with Alibris in the past.
Very good prices and timely delevery.
I bought City of Quartz once again because I lent out my copy. It is a classic book of Los Angeles by one of its formost historian's Mike Davis. I received it quickly. It is a very nice copy … i may lend it out again. Knowledge should be shared!
Everything was delivered according to plan. Expectations were met.
Wonderful place to shop for books online; I will definitely continue to shop with you all.
Good product and service, rather timely service. The cd and casing was pretty much as described.
Love Alibris! So glad you are still in business. Haven't shopped here in awhile.
Reasonable prices and service. One book I ordered was unavailable after ordering. Had to pay a couple dollars more but they did have a replacement. Overall happy with process. Will order again.
Excellent: It was easy to reset my password. The price of the book was about $2.50 lower than at other sellers' websites.
Easy to find what I wanted at a great price. Checkout was easy and fast.
I was sold a book with an online access code that didn't work because it was already used. A total waste of money.
Quick and easy! Love the selection and availability of hard to find books, etc.
No thank you I am very tired and also I don't remember because it was last year
I didnt like that at check-out the shopping cart gives an estimated shipping cost until after you have entered your credit card information. In my case, it reflected a cost that would have been paying the shipping cost twice. It was almost enough to make me cancel my order, but i am on a deadline to get one of the books. So I continued through enetering my credit card and then the price reflected the true shipping cost, but on a day I was feeling less patience I would not have completed my order because of this confusion. Also, I hate that I can only submit this feedback under the condition that it can be published publicly. That is an invasion of my privacy and also limits my feedback because I can't give the feedback otherwise. I find that infuriating. Like the only thing you value in customer feedback is a google review. If there is a check box to agree, but you can't move foward in submitting without the checkbox being checked, that isn't voluntary consent.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

