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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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There has never been a time when my email information, which I always save, had disappeared when I check out. It is a pain in the neck going through this each time I use this site.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2025
California
1 review
0 helpful votes
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I have used alibris before and I find it reliable and timely.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Should you come across any other copies of this specific DVD, let me know.John Gilfeather was my Grandmother's older brother, so he was my Great Uncle. He never married and had no children.

Date of experience: February 8, 2025
Mississippi
1 review
0 helpful votes
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Say It With Style
February 19, 2025
Updated review

I ABSOLUTELY love this book! It is everything I've needed and more! The Seller was amazing and shipping was done in a blink of an eye. Thank you so much!

Date of experience: February 8, 2025

Great books for a fraction of the cost of buying it...
February 12, 2025
Previous review

Great books for a fraction of the cost of buying it new. The books I have received have been in excellent condition! This is my go-to place for any book I am looking for. Take my word for it. You can't go wrong!

Date of experience: February 2, 2025
District of Columbia
1 review
0 helpful votes
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I purchased an electronic book and I have never been able to access it. A representative from Alibris said it was a temporary purchase and I sent her proof that said it was a purchase and not temporary and she said I needed to go to another dept.

Date of experience: December 17, 2024
Puerto Rico
1 review
0 helpful votes
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It's a very nice, simple, affordable and excellent experience for shopping books.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Have had good experience with Alibris in the past.
Very good prices and timely delevery.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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City of No Pity
February 19, 2025

I bought City of Quartz once again because I lent out my copy. It is a classic book of Los Angeles by one of its formost historian's Mike Davis. I received it quickly. It is a very nice copy … i may lend it out again. Knowledge should be shared!

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Reliable
February 19, 2025
Updated review

Everything was delivered according to plan. Expectations were met.

Date of experience: February 8, 2025

Wonderful place to shop for books online; I will definitely continue to shop with you all.

Date of experience: November 16, 2024
Illinois
1 review
0 helpful votes
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Good Find!
February 18, 2025

Good product and service, rather timely service. The cd and casing was pretty much as described.

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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Love Alibris!
February 18, 2025

Love Alibris! So glad you are still in business. Haven't shopped here in awhile.

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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All the books I wanted from one site
February 18, 2025

Reasonable prices and service. One book I ordered was unavailable after ordering. Had to pay a couple dollars more but they did have a replacement. Overall happy with process. Will order again.

Date of experience: February 8, 2025
Virginia
1 review
0 helpful votes
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Excellent: It was easy to reset my password. The price of the book was about $2.50 lower than at other sellers' websites.

Date of experience: February 8, 2025
Arizona
1 review
0 helpful votes
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Easy to find what I wanted at a great price. Checkout was easy and fast.

Date of experience: February 8, 2025
North Carolina
3 reviews
0 helpful votes
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Wonderful
February 18, 2025

Shipping was quick and the book was well wrapped. I'll definitely make this my 1st stop for book searches.

Date of experience: February 8, 2025
New Jersey
1 review
0 helpful votes
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Waste of money
February 18, 2025

I was sold a book with an online access code that didn't work because it was already used. A total waste of money.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2025
Tennessee
1 review
0 helpful votes
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Quick and easy!
February 18, 2025

Quick and easy! Love the selection and availability of hard to find books, etc.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Good
February 18, 2025

Good. Good. Good
Good. Good. Good
Good. Good. Good
Good. Good. Good

Date of experience: February 8, 2025
Florida
1 review
0 helpful votes
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No thank you I am very tired and also I don't remember because it was last year

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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I didnt like that at check-out the shopping cart gives an estimated shipping cost until after you have entered your credit card information. In my case, it reflected a cost that would have been paying the shipping cost twice. It was almost enough to make me cancel my order, but i am on a deadline to get one of the books. So I continued through enetering my credit card and then the price reflected the true shipping cost, but on a day I was feeling less patience I would not have completed my order because of this confusion. Also, I hate that I can only submit this feedback under the condition that it can be published publicly. That is an invasion of my privacy and also limits my feedback because I can't give the feedback otherwise. I find that infuriating. Like the only thing you value in customer feedback is a google review. If there is a check box to agree, but you can't move foward in submitting without the checkbox being checked, that isn't voluntary consent.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2025