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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,495
shipping
12,485
quality
12,479
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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It was easy and hopefully it will be here in less than a week. Good pricing.

Date of experience: February 9, 2025
Washington
1 review
0 helpful votes
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Always pleased with my orders
February 19, 2025

Large, diverse inventory, Best prices available. Prompt service.

Date of experience: January 25, 2025
New York
1 review
0 helpful votes
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Great
February 19, 2025

Very happy with the purchase, and will happily use it again.

Date of experience: February 9, 2025
West Virginia
1 review
0 helpful votes
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Earrings
February 19, 2025

Beautiful earrings arrived in a timely fashion. Very delicate craftsmanship. Haven't worn them yet, but stud should have technology for sleeping in them.

Date of experience: February 9, 2025
Indiana
3 reviews
1 helpful vote
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I didn't have enough in the cart to possibly make it worth $5 to ship, but the initial price of the product made up for it. - update - I ordered a movie from them and they actually included a second one that I didn't have. With the experience I had with this one, I'm sure to check here often. Thanks!

Date of experience: February 9, 2025
New Mexico
1 review
0 helpful votes
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Good book
February 19, 2025

I wanted book, found it, ordered it, received it.
This survey however is really annoying. I don't have 50 words that I want to say.

Date of experience: January 18, 2025
Oklahoma
1 review
0 helpful votes
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They had the book I needed and a good price. Easy to complete order.

Date of experience: March 7, 2025
Massachusetts
1 review
0 helpful votes
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Great price!
February 19, 2025

I couldn't have found a better price for the book I ordered but it did take a long time to arrive and when it did arrive it sort of looked like a photocopied version of the book. It works for what I need and you can't beat the price!

Date of experience: February 9, 2025
Pennsylvania
1 review
0 helpful votes
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Always in good shape always on time
February 19, 2025

Always in good shape always on time. Easy to use and order through

Date of experience: February 9, 2025
Virginia
1 review
0 helpful votes
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Great, easy experience, no issues whatsoever. Recommend them.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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Thanks
February 19, 2025

Get almost all my Book Club reads here. So thankful for the used books and the good service.

Date of experience: February 9, 2025
District of Columbia
1 review
0 helpful votes
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Unsatisfied
February 19, 2025

I ordered my product on 1/14 and didn't receive it until 1/30 after at least six emails back and forth. Not a pleasant experience.

Date of experience: February 9, 2025
Italy
1 review
0 helpful votes
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It was my first time in Alibris
February 19, 2025

It was my first time in Alibris. I registered my account and proceed to buy. The shopping experience was easy and fast.

Date of experience: February 9, 2025
California
1 review
0 helpful votes
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Checking out was confusing and somewhat frustrating
February 19, 2025
Updated review

Checking out was confusing and somewhat frustrating. Needs simplification, especially when shipping is free. Needs to say so in plain detail before confirmed. Too many steps.

Date of experience: February 8, 2025

Love shopping Alibris, and I always save money
November 5, 2024
Previous review

Love shopping Alibris, and I always save money. Quick delivery.

Date of experience: October 25, 2024
Ohio
1 review
0 helpful votes
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How do you run out of digital books?
February 19, 2025

I tried to order my digital book for a art history class and after processing my order your company said that they were not available in digital form.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2025
Wyoming
1 review
0 helpful votes
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No response
February 19, 2025

The tracking number did not link to what was supposed to be the UPS website. I reached out, through email, to verify the tracking number and get an ETA, but received no response.

Date of experience: February 8, 2025
Texas
2 reviews
0 helpful votes
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Great to find exactly what I'm looking for from multiple...
February 19, 2025
Updated review

Great to find exactly what I'm looking for from multiple sellers in one trusted location!

Date of experience: February 8, 2025

Great music at super prices!
June 12, 2024
Previous review

Great music at super prices! I love having choices of sellers and pricing.

Date of experience: June 1, 2024
Utah
1 review
0 helpful votes
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Seems to be a fair price
February 19, 2025

Seems to be a fair price. Looking forward to receiving item.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Textbook order
February 19, 2025

The books I've ordered were both in a good condition and delivered within 10 days of my original order.

Date of experience: February 8, 2025
Kentucky
1 review
0 helpful votes
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Everything's good 👍.
February 19, 2025
Updated review

Everything was in good condition. Despite the weather the package was delivered within scheduled time.

Date of experience: January 18, 2025

Knowing what to look for helps
November 27, 2024
Previous review

Knowing what to look for helps. Once it's found. No problem.

Date of experience: November 17, 2024