Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
What is the day of expected arrival of book ordered just now; and why are you mandating that info here
(feedback) will be published on public web sites! Or I can't complete the order.
Website worked great, very efficient! I had zero problems ordering.
I ordered a textbook the first day of class, and it didn't show up until the second week. Good price and product, but be sure to order in advance.
The books I tend to look for are, usually, out of print and not even accessible through my Kindle. So, I rely on Alibris. I, always, find what I want. Thank You
You always have the hard to find books that I need! I looked at other online stores and could only find the book New- here, I found it affordable considering the many books I need to write this dissertation!
Quick, easy and discounted! I appreciate the ability to purchase a used book and not purchase from big companies.
I asked a question about the shipping and no one ever responded. The shipping was VERY expensive. I thought there should have more of a discount for buying 5 sets
Easy, intuitive site and great selection of books. Buying from independent book sellers is the only way to go.
Over the years I have always found what I wanted and been very satisfied with my purchases. Thanks
More coupons would encourage me to shop here more often, don't you know.
I always find what I need and love this as an alternative to my local book shop
Excellent service. Ordering a book from Alibris.com is truly a pleasure. They always have the books I want and they always arrive well packaged and on time.
Best prices on books. Very happy with Alibris selection, quality and delivery.
Alibris is great -- prices even lower than amazon. I've started checking alibris first because the prices are usually the best.
Shopping was very good so far. Hopefully my order will not be canceled due to faulty inventory list by the seller.
Alibris always makes it easy. I enjoy using their site. Easy to package together what you want!
Disappointed in high shipping costs. They were higher than the books ordered.
I am used to shipping being disclosed up front instead of having to add to cart and go thru half of checkout. Ebay shows shipping. As does Amazon. C'mon. Its 2025!
Alibris is a very good source for items that they provide, and they make easy to receive them.
Ordering the CDs and filling out the form was Very easy to complete/
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

