Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It had normal usps delivery times so took couple weeks to be delivered, a little crease on book but it was used and no other issues, product as described.
I like the selection and prices. I found items that I could not find either in stores in our area.
Easy pursuing and use of the site. Pertinent info on items. I love foreign films and obscure books.
I found all the books on my list for such a great price and they arrived quickly as well. They were all in great condition. I will definitely be ordered more from this site and recommending to friends
The website said my book would arrive in a few days, but it took 2 weeks.
Good books at reasonable prices. One of them was a library book which was in surprisingly great condition considering the number of times it had been borrowed.
Easy to use. Summaries and reviews help. Found what I was looking for, then found something else I thought I might enjoy.
Great selection of books and fair prices! Easy online ordering too!
I always check on Alibris first of I'm looking to buy a book. I like to give a previously read book another lease on life by joining my library, and I like to pay less for my books. Alibris usually has whatever it is I'm looking for, making me a very happy bibliophile.
Fast shipping, affordable textbook, and it was in great condition! Love supporting this small business over Amazon
Great and wonderful and awesome transaction I expect to order from them more in the future.
This was a great experience, I was looking for a rare book and managed to find it there. Purchase was straighforward, but delivery time took a while as I am based in the UK.
Would highly recommend to use this website!
Everything was great. The book came promptly and in great condition.
First time site user. Easy, fast, and on time for start of course.
If your are looking for a book that you fear might be no longer available, try alibris first. If it's available they have it.
BOOKS, THEY ARE SO IMPORTANT. ALIBRIS IS IMPORTANT BECAUSE OF BOOKS.
Received my book quickly and read immediately... Great source for books
Over 20 days to receive my order. Tracking information was very vague
Very clear information and availability regarding books offered.
Had a code for $5 off but nowhere to insert this code Shopping was more than the book
I love the variety and affordability of the books, shipping is kind of expensive sometimes because it adds up per book, but I think overall it's worth it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

