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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick service nice and convenient early arrival every time
I really enjoy this site and although my one knock is usually delivery times (and rarely the condition of the product), the lower cost and deeper variety outweigh those concerns. I have high confidence in everything I buy.
Having to re-enter information countless times just to update apartment # from 501 to 101 (current).
The price of the book was cheaper than elsewhere, but what you save in prices, they make up for in shipping. However, I have no complaints about the quality of the book I received.
Terrific range of options, easy to use, and great to have a choice of something other than that big river in South America.
Got a book not available on Amazon as a gift, very happy with overall experience and will use ALibris again.
Book condition is accurately described. On time deliveries.
Got the book I ordered as promised, I am very happy to receicved on time for my bible study.
Would be great to be able to have the option to shop by seller so it could all be shipped out at once.
Alibris is a good place to find books that are no longer in print or have moved to softcover-only versions.
Great service and quality product. I really appreciate the business and service that alibris provide.
My order came to Canada quickly and in good condition. I was very satisfied.
Overpriced textbooks, slow delivery. Weak customer support from Alibris, though the actual bookseller was helpful. One of the books I purchased came looking like a bound photocopy.
Sometimes buying used books can be a lottery, especially in regards to quality. But they came as I liked and expected. Some slight wear and use, a few writings in one of them (which is perfectly fine to me, shows that someone thoroughly enjoyed the book but totally get if it's a turn-off to some), but those add character to me and I adore it.
Apple Pay please… not giving one dime to Peter Thiel… and I love the Apple Pay check out. Really… I love this service…love finding what no one else carries.
Reasonably easy, and I like the broad selection, and the variety of sellers
I buy a lot of DVD's and books. Over the years of doing business with Alibris there have been very few glitches and they were not the fault of Alibris. Customer service has done a majestic job of keeping me informed and, I must admit, calmed down.
It's become the norm, always great selection, good prices and appropriate delivery, all with customer service available if needed. This is my place to shop for books
Great deal, lowest price on the internet. Obscure title and a hard to find book.
The shipping tracking number was not valid, so I was prepared to cancel the order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

