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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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There was an inconsistency with presenting the lowest price listing for various books.
Very easy shopping, quickly found the book I wanted, and was able to check out smoothly.
I am a long time Alibris customer with high praise for their service and selection. My books arrive well packaged and timely.
Such an easy site to shop, and my stored data is easy to edit. Thank you.
Way too many unwanted popup ads. The ordering process was confusing. I have used Alibris for years and this problem is new.
Love Alibris. This website is easy to use and has a very large selection.
Fairly priced items, quick and easy checkout. Wide breadth and depth of items available to purchase.
I found what I need it and has a good price. I placed my order, got all the information to track my order and I got what I ordered quickly. I had not problem ordering or receiving my order. The book that I order was exactly what the description said. I am very pleased with my experience ordering with Alibris.
Arrived quickly and I was pleased with the condition. Better than expected.
I placed some items in my cart. When asked to sign in, I had to change my password. When I came back after signing in, my cart was empty and I couldn't find the books I had placed there when I searched again. I wonder where those books are?
I love alibris. I'm so happy to be able to buy 'pre-loved' books at bargain
Prices. I have never been disappointed in a purchase.
It was nice to find a textbook for less than the astronomical price that the school tries to charge and not have to wait forever for it to be delivered
I use alibris all the time and encourage others to do so. Keep it up.
Website is easy to use and books are at a good price, have used it repeatedly
Bank called to make sure I purchased what I had. Didn't like that. I keep wondering if someone has my card number now.
FAST and easy. I can order a book i find in a footnote and only have to break my reading for a minute or less.
Everything seems to work fine. But I hate answering these surveys.
Hoping it arrives on time! I'll give you a great review if it does!
Easy to order. Takes a little longer and it is hard to bulk purchase without multiple freight bills.
Delighted to find audiobooks on CD, at a great value, from an independent small seller.
The website is easy to use and once you have an account the ordering is breeze. Thank you for the great prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

