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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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All good so far. Let's see when the book arrives and what condition it's in.
Only place to buy used books! That says it all but, I have to have 50 chars, so there they are.
Love the site - only place I buy my books from. Got to type more to get in my 50 letters in.
Book arrived in great condition. Took longer to get to me than I would have liked but that's okay!
Great value for books I'm giving as gifts.
I did feel like it was bait and switch when I signed up for $5 off with texting, then the terms were for orders over $45.,
Alibris has an amazing selection and great prices on many old titles
I agreed to texts to get $5 off my order, but there was no way to use the discount code.
Excellent prices, excellent service. It is efficient and clear. I don't need more.
Great prices. Great service, knock down Bezos! For heaven sake. Enough.
I have never use Alibris before so I hope it will be a good experience
It took too long to get here. My semester was in the 5th week by the time it arrived.
Placing the order was quick, easy and efficient. Most favorable price too.
I did receive a refund but I am unable to successfully order the edition needed through your company so I will look elsewhere. Practical Clock Repairing 3rd Edition.
Happy so far with the ease of ordering! I found this site through Rakuten.
I'm happy with ease of check out and ordering. I'm hoping the book is in good condition.
It was easy to find the book I was looking for at the website. Checkout was easy as well. Delivery time was questionable.
It was easy to find the book I was looking for at your site. Hopefully my order will arrive in a timely manner as well. Checkout was easy as well. Thank you.
Other than the book taking almost two weeks to arrive (my first experience with Alibris) the rest of the process was fine.
The right reference book at the right price just when I needed it!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

