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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,549
shipping
12,539
quality
12,533
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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All good so far
February 27, 2025

All good so far. Let's see when the book arrives and what condition it's in.

Date of experience: February 17, 2025
South Carolina
1 review
0 helpful votes
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Only place to buy used books!
February 27, 2025
Updated review

Only place to buy used books! That says it all but, I have to have 50 chars, so there they are.

Date of experience: February 17, 2025

Love the site
January 7, 2025
Previous review

Love the site - only place I buy my books from. Got to type more to get in my 50 letters in.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Excellent
February 27, 2025

Not was I able to find my book for a better price, I received my book so quickly! Excellence service!

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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As described
February 27, 2025

Book arrived in great condition. Took longer to get to me than I would have liked but that's okay!

Date of experience: February 17, 2025
North Carolina
1 review
0 helpful votes
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Great value for books I'm giving as gifts.
I did feel like it was bait and switch when I signed up for $5 off with texting, then the terms were for orders over $45.,

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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Excellent
February 27, 2025

2 thumbs up everything was great, will order from here again

Date of experience: February 17, 2025
New Jersey
1 review
0 helpful votes
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Alibris has an amazing selection and great prices on many old titles

Date of experience: February 17, 2025
Texas
1 review
0 helpful votes
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I agreed to texts to get $5 off my order, but there was no way to use the discount code.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Florida
3 reviews
0 helpful votes
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-
February 27, 2025

----------------------------------------------------

Date of experience: February 17, 2025
Maryland
1 review
0 helpful votes
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Excellent prices, excellent service
February 27, 2025
Updated review

Excellent prices, excellent service. It is efficient and clear. I don't need more.

Date of experience: February 17, 2025

Great prices
February 12, 2025
Previous review

Great prices. Great service, knock down Bezos! For heaven sake. Enough.

Date of experience: February 2, 2025
Florida
1 review
0 helpful votes
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Received my order and it was great
February 27, 2025

I have never use Alibris before so I hope it will be a good experience

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Too slow to receive
February 27, 2025

It took too long to get here. My semester was in the 5th week by the time it arrived.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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Placing the order was quick, easy and efficient. Most favorable price too.

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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I did receive a refund but I am unable to successfully order the edition needed through your company so I will look elsewhere. Practical Clock Repairing 3rd Edition.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Happy so far with the ease of ordering!
February 27, 2025

Happy so far with the ease of ordering! I found this site through Rakuten.

Date of experience: February 17, 2025
California
1 review
0 helpful votes
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I'm happy with ease of check out and ordering. I'm hoping the book is in good condition.

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Glad I found the book.
February 27, 2025
Updated review

It was easy to find the book I was looking for at the website. Checkout was easy as well. Delivery time was questionable.

Date of experience: February 17, 2025

It was easy to find the book I was looking for at your...
February 6, 2025
Previous review

It was easy to find the book I was looking for at your site. Hopefully my order will arrive in a timely manner as well. Checkout was easy as well. Thank you.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Good service, slow delivery
February 27, 2025

Other than the book taking almost two weeks to arrive (my first experience with Alibris) the rest of the process was fine.

Date of experience: February 17, 2025
Arkansas
1 review
0 helpful votes
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The right reference book at the right price just when I needed it!

Date of experience: February 17, 2025
Maryland
1 review
0 helpful votes
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Good
February 27, 2025

All fine. All fine. All fine. All fine. All fine. All fine. All fine. All fine. Fifty characters too much ………………….

Date of experience: February 17, 2025