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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nebraska
3 reviews
1 helpful vote
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Questionable condition
February 28, 2025

I ordered 3 copies of a book that was advertised as good condition. 2 were acceptable condition and 1 had water damage. I am returning the damaged book for a refund but I'll be hesitant to purchase books from specific seller in the future.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Website is clunky and difficult to use
February 28, 2025

Website is clunky and difficult to use. Dropped my order three times. Very frustrating. Trying to use alibris to avoid Amazon. Please make this easier!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
California
1 review
0 helpful votes
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Website is easy to understand; Checkout uncomplicated. Thank you

Date of experience: February 17, 2025
Washington
1 review
0 helpful votes
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Quick and easy
February 28, 2025
Updated review

Quick and easy. The site is well laid out when searching for books, and the payment system works very well.

Date of experience: February 17, 2025

As always, Alibris makes it easy to find what I need
March 9, 2024
Previous review

As always, Alibris makes it easy to find what I need.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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10/10 ordered drunk
February 28, 2025

Was rather inebriated when I initially placed my order, 3 days before class started, having spent time with friends only a few moments prior, I had, in a panic, placed an order here, where I paid half of MSRP for my textbook, which came in like it was new.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Quick, Clear Directions
February 28, 2025

Quick,
Clear Directions
Friendly
+ Best of all ~
Great Prices!
What more can you ask for in a book Seller?
Thank you, Alibris!
🌿 Kind regards all
around,
~ Nell

Date of experience: February 17, 2025
Nevada
1 review
0 helpful votes
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Easy to order online and quick delivery. Great prices for quality used books.

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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Good Choice
February 28, 2025
Updated review

Website is easy to navigate and has a vast inventory of books.

Date of experience: March 13, 2025

Satisfied customer
February 7, 2025
Previous review

I received my order in a timely fashion. The condition of the books were as described.

Date of experience: January 27, 2025
Tennessee
1 review
0 helpful votes
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Thanks...
February 28, 2025

Thanks... This film is hard to find
I am a big Billy Bob Thornton fan, and am collecting his works...

Date of experience: February 17, 2025
Canada
1 review
0 helpful votes
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Great service
February 28, 2025

I was able to order three books, all reasonably priced with shipping! It was also a quick turnaround for delivery! Thanks!

Date of experience: February 17, 2025
New Jersey
1 review
0 helpful votes
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Exceptionally smooth--thanks for putting some thought...
February 28, 2025
Updated review

Exceptionally smooth--thanks for putting some thought into making the checkout so easy.

Date of experience: February 17, 2025

Very clean interface, one might almost say intuitive--thanks!

Date of experience: February 17, 2025
Maryland
1 review
0 helpful votes
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College book
February 28, 2025

I needed to buy a book for a college class, and the normal price was in the hundreds of dollars, but when I looked on Alibris, I found an older version of the book at a much lower price that still had the same information and helped me in my class.

Date of experience: January 27, 2025
Nevada
1 review
0 helpful votes
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Quick easy-to-use
February 27, 2025

Quick easy-to-use. Good experience. Thank you for the ease of use.

Date of experience: February 17, 2025
North Carolina
1 review
0 helpful votes
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Slow getting here, but satisfactory
February 27, 2025

The book I ordered is not an easy one to find. It took somewhat longer to arrive than I would have liked, but it is in excellent condition and I am very grateful to have it.

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Easy to find alternatives, and thanks for shipping costs being shown upfront

Date of experience: February 17, 2025
Puerto Rico
1 review
0 helpful votes
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No me gusto
February 27, 2025

Entiendo perfectamente que son libros usados pero me lo entregaron con paginas rotas y las paginas en fatal condiciones

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2025
New Mexico
1 review
0 helpful votes
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I bought 4 copies of one book;m I should not be charged for shipping each oneas they are all in stock and could all be shipped together. Denis

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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Quick and easy
February 27, 2025

Quick and easy. The process is streamlined and easy to follow.

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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I am delighted that Alibris has a great selection of used books than Amazon. Thank you.

Date of experience: February 17, 2025
Alabama
1 review
0 helpful votes
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So easy to find and sort through queue
February 27, 2025
Updated review

So easy to find and sort through queue. Ordering was a pleasure.

Date of experience: February 17, 2025

I keep defaulting to my friend's address in Michigan
June 18, 2024
Previous review

I keep defaulting to my friend's address in Michigan. Often books I order for myself go to him and he never ships them back to me. This default is something I have to correct every time I order something.

Date of experience: June 8, 2024