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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So I got a message saying my book was on its way; a couple days later I got another email saying, sorry, the seller doesn't in fact have the book. Eventually it did arrive, maybe a week later. I got the book, LOVED it (On Tyranny by Timothy Snyder) but the jury's out yet on Alibris. I'm trying to not support amazon anymore, but they've got the deivery thing DOWN!
Ordered this book a couple days ago. Order confirmed. Then today the order was canceled as the book was not available. Why could I order it if it wasn't avaialble? This was my first order with alibris. NOT impressed!
It had a slow shipping time but quality used product and price.
Alibris is a friend to me and always has been. Simple, direct responses to my inquiries, free of unwanted and distracting offerings that so many other websites employ. So disrespectful of one's time and attention. Thank you Alibris.
Very good condition of books, nice store, responsive sellers, recommended to the students.
Nice price. Hard to find book. Shipping options as well.
Great selection and easy shopping.
As always, products are as represented. Over 10 years experience with Alibris vendors. Always excellent.
Always excellent availability and price. Love to work with you
The copy I ordered wasn't available, but it terrific that Alibris found another copy for me!
You had exactly what I wanted and at a good price too. The publisher website was twice the price.
I love that I can checkout as a guest and can click out of news letters and offers. My shopping pattern is that I will not be returning regularly to alibris, so giving me that option is such a wonderful experience.
I was happy to see all books were in great condition, fast shipping
Never failed me yet and I've ordered dozens of books!, all useful in my writing life.
Great prices, except shipping costs. Media Mail would certainly improve the experience.
Has always been accurate and quick, and available for help. Thanks!
Shopping experience is always pleasurable. No hassle. Web site easy to search and navigate.
Alibris is my go to place for purchasing books. I like the selection and prices. I made a mistake once when I ordered a book and they quickly corrected MY error..
Great prices and good quality service! Plus the website is easy to use
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

