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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The question, "Did you receive your order?" Leads you to a long survey. That's annoying. They keep emailing you if don't respond.
The search feature worked well. Very easy purchase procedure.
This book was in great shape! Definitely recommend! Plus keeping extra out of the landfill makes my heart happy!
Only place i could find both book close by to lesson carbon footprint
It didn't ask me for my 15% discount.
I've used this site in the past often!
I list the book, saw it, ordered, then paid. Easy. I will be looking for more low priced books like The Coldest Winter Ever series. 1/2/&3
We got the book and have it now hurray. I have to write 50 characters for some reason so here is an ai limerick: In a quest for a novel sublime, He found one, but oh, past its prime, The return date was near, So he dashed with a cheer, And returned that book right on time.
Great product. Easy to navigate the site. Lots of options to choose from
I signed up for the $5 code and then was unable to use it because my order was under $50. This was misleading and now I'm frustrated at the company.
John for Murray's Book Exchange was an absolute gem! Reached out to me as there were highlights in the book that were not detailed in the book description upon purchase. He offered to cancel the order and sell it to me again for a more reasonable price, as it was not in the condition advertised. So kind! Love these kinds of shops.
It was good until this company keeps wanting me to write something, they don't know when to quit.
Found what I needed at a reasonable price. Condition is as described, and shipping is timely.
Finding and ordering the book I wanted was fast and easy. Alibris is a great place to order books from.
I would like an easier way to group purchases with the same seller.
Great to be able to look within a single seller's inventory, and save on shipping!
I ordered from Alibris rather than Amazon because Alibris said the book would come in 6-12 days. I needed the book under a fairly tight deadline (14 days), so I figured I would be safe with the order. Amazon promised the book in 10-14 days, but I chose Alibris, which was a mistake. It took 21 days to receive the book, which meant I couldn't use it for the intended purpose. There was no communication to alert me to the lengthy transit time, and no way to track the order, nor could I get in touch with Alibris (no customer service number to call). And their website said that "most books arrive in 30 days", and they wouldn't start tracking it until that time period had passed. I should have gone with Amazon, and will not use Alibris again.
Great book, hard to get, great price, very well organized store
I already vented to you folks on the online form for help. Around 3:45-3-55a.m. EST. Your site is glitching and wishlist is next to impossible.
The process was very easy. To navigate. I will definitely tell my friends. About my great experience in purchasing a book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

