Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All books I've looked for and have waited to read. Can not give a specific statement at this time as I am in the middle of reading PITILESS BRONZE and still have to start PORTRAIT OF A PRIESTESS.
Very pleased with the material quality of the books, timely shipping of the items and well written books and content.
Checkout process would not accept my original credit card info
No comment no comment no comment no comment no comment no comment
I have shopped at Alibris for many years and have always been pleased with the books I have ordered. It is why I keep coming back!
I love Albris! I have purchased from them for years. I have always been happy with the books I have ordered.
The seller delayed seventeen days before shipping the item. A few days is fine; seventeen is right out. I directly inquired about having the shipping cost refunded. The seller has, to date, obfuscated in reply and largely ignored my request.
Disregarding the seventeen day delay, the item arrived in great condition as expected.
Alibris is the best place to get a book! Thanks for a fast experience!
Alibris.com has the best book ordering system! They are the first book service I go to!
Came on time in good shape.
The book itself is useful. Wish it went into greater detail about physiology but it's a good quick reference.
Finding this feels store feels I have found a hidden treasure. When I come here I feel like a kid in a candy store. Great book collection, great prices. Perfect.
Finding out the cheapest shipping options based on which seller you buy from is a huge pain that I thought was a thing of the past. Shipping is way too high. If you put an item in your cart, take it out and want to put it back in the item isn't one the site anymore. It's 2002 garbage.
I found a book on Alibiris. I bought it. The seller sent the book to me. Then Alibris, several days later, sent me an email to confirm I received it---fine, good. But in the email there is no reference to what book I purchased, so I had to go digging around in my orders on the Alibris website. So... The email needs improvement.
Quick & easy checkout. Great browsing experience. Exceptional prices!
Thank you letting me buy as a guest. Other sites want me to open an acct and when I tried to do that they rejected my password. Too much trouble. Thank you for making it easy.
It was very good-quick and efficient. Highly recommended.
I found the book I wanted, good price. Look forward to receiving.
Great selection. We try to help patrons find bargains! You also showed us titles we didn't know about.
Only question will be how long they take. Wanted only H or regular T; you had them all!
I am very happy 😊 with your book selection and your service to your customers.
Sometimes it takes a little longer for delivery than I think it should but other then that I have never had
A problem Alibris or its minions.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

