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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,472
shipping
12,462
quality
12,456
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Very easy and straightforward UI
March 11, 2025

Very easy and straightforward UI. I always do Alibris for books music, etc., because they have great prices, sellers are almost always spot on AND the condition of the items I've ordered has ALWAYS been honest. LOVE Alibris!

Date of experience: March 1, 2025
Michigan
1 review
0 helpful votes
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Easy to use PayPal — simple checkout process via mobile site

Date of experience: March 1, 2025
Virginia
1 review
0 helpful votes
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Great variety of art books
March 11, 2025

Great variety of art books. Cost of shipping caused me to scale back my choices. Ease of processing password updating is a plus.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great value for the product but shipping cost is extremely high.

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Wonderful people that preserve and make available rare and informative books, thank you

Date of experience: February 28, 2025
Pakistan
1 review
0 helpful votes
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One of the reasons I always choose Alibris is that for me as a non US customer, they are one of only few stores that offer international shipping also with reasonable prices, I also love their customer service, also most of their shipment is trackable even for international shipping. So keep up the good business. Best wishes.

Date of experience: February 28, 2025
Indiana
2 reviews
0 helpful votes
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You had the exact book I was looking for at an excellent price!

Date of experience: February 28, 2025

Very smooth and easy!
February 11, 2025
Previous review

Very smooth and easy! I haven't bought anything too recently but I found what I was specifically looking for.

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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Fair priced
March 11, 2025

For out of print manga they offer a fair price. My purchase was a final volume in the set and many other services charge horrendous prices for. It was still a bit expensive but not over the top and it arrived quickly and in great condition for a used copy. I'll be back in the future.

Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Easy to locate desired book!
March 11, 2025
Updated review

Easy to locate desired book!
Good price and excellent service!

Date of experience: February 28, 2025

Love the ease of shopping!
March 5, 2024
Previous review

Love the ease of shopping!

Date of experience: March 5, 2024
Oregon
1 review
0 helpful votes
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So far so good...
March 11, 2025

So far so good... keep it up! But opinions are like A-*#@'s. Check it out for yourself.

Date of experience: February 28, 2025
Illinois
1 review
0 helpful votes
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Good books and fast shipping, i'll buy a next times, have a nice day

Date of experience: February 28, 2025
Utah
1 review
0 helpful votes
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Good times
March 10, 2025

I could find the book I ordered nowhere else. The price was below quotes from other sites. Overall a good time.

Date of experience: February 28, 2025
Kentucky
1 review
0 helpful votes
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Shipping was slow
March 10, 2025

The book was great, price reasonable,Shipping was slow. Big selection of books

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Signed up for coupon but didn't see anywhere to enter a code, I'm on mobile in Safari

Date of experience: February 28, 2025
New Jersey
1 review
0 helpful votes
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Easy
March 10, 2025

Easy. Simple to navigate. Great selection. Great alternative to the big box and big corporate sellers.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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I was required to reset my password. In doing so, my cart was EMPTIED! After retracing FIVE items, price change from $4.00 to $4o.oo! On one book. Obviously did not buy it.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2025
North Carolina
1 review
0 helpful votes
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It was so easy to look up my entries and order them. I always come back to Alibris.

Date of experience: February 28, 2025
Arizona
1 review
0 helpful votes
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Book
March 10, 2025

Great thank you. It was so easy to order your advertising is very good

Date of experience: March 3, 2025
Colorado
1 review
0 helpful votes
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I recently joined a book club and I was thinking that I might not be able to afford to be in a book club. I'm glad to have found affordable books with this website

Date of experience: February 28, 2025
Massachusetts
1 review
0 helpful votes
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Great
March 10, 2025

Great. Thank you for the savings and experience of browsing your books.

Date of experience: February 28, 2025