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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy and straightforward UI. I always do Alibris for books music, etc., because they have great prices, sellers are almost always spot on AND the condition of the items I've ordered has ALWAYS been honest. LOVE Alibris!
Great variety of art books. Cost of shipping caused me to scale back my choices. Ease of processing password updating is a plus.
One of the reasons I always choose Alibris is that for me as a non US customer, they are one of only few stores that offer international shipping also with reasonable prices, I also love their customer service, also most of their shipment is trackable even for international shipping. So keep up the good business. Best wishes.
You had the exact book I was looking for at an excellent price!
Very smooth and easy! I haven't bought anything too recently but I found what I was specifically looking for.
For out of print manga they offer a fair price. My purchase was a final volume in the set and many other services charge horrendous prices for. It was still a bit expensive but not over the top and it arrived quickly and in great condition for a used copy. I'll be back in the future.
Easy to locate desired book!
Good price and excellent service!
So far so good... keep it up! But opinions are like A-*#@'s. Check it out for yourself.
Good books and fast shipping, i'll buy a next times, have a nice day
I could find the book I ordered nowhere else. The price was below quotes from other sites. Overall a good time.
The book was great, price reasonable,Shipping was slow. Big selection of books
Signed up for coupon but didn't see anywhere to enter a code, I'm on mobile in Safari
I was required to reset my password. In doing so, my cart was EMPTIED! After retracing FIVE items, price change from $4.00 to $4o.oo! On one book. Obviously did not buy it.
It was so easy to look up my entries and order them. I always come back to Alibris.
I recently joined a book club and I was thinking that I might not be able to afford to be in a book club. I'm glad to have found affordable books with this website
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

