Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
$20 less than at Amazon... now there's a company I can get behind!
It was easy to find the book I was looking for on the website. It was described accurately. The price was appropriate. The book was shipped quickly and arrived on time. It was well-packaged and no damage from shipping. The book itself was in the condition advertised.
Deceptive shipping charges. When I check DETAILS you say $2.99. When it sub totals nearly all go up to 4.99. Then upon checkout iT doubles or is 3/4 higher.
It was fine Shopped here before, and it seems like a good company.
Great selection of books with multiple versions at usually the best prices to be found
It is always excellent. I really have had good service and able to find most of what I am looking for. I am also please you accept AE. Thanks for being there.
Always love supporting this company!
Easy to work with Alibris and they do accept American Express. (The only card I have.)
I am still waiting for a Hardcover book from UK, did not appreciate the troll with whom I had to speak. It was by Aldous Huxley.
You led me to the site promising a $5 coupon, but it's disappeared.
Excellent service & quality books. I save slot of money & completed all few for my collection. The books were in great to new condition. I will order again.
Great book and great experience! It was easy and fit my needs very well! Thankful for the opportunity and the great value!
After I decided to get six copies for the same book, it was easy to find several bookstores carrying exactly what I wanted!
One kind of wonders if many books bought at Alibris are gonna actually arrive from their various origins. And then they do and it's a delight to have a new library to be excited about and inspired by. Great experience!
Item received as described. Good condition, prompt international postage, packaged well. Thank you, would purchase from this seller again.
My experience was great! I received my book in a timely manner and it arrived in the condition that was described. Thanks.
Came exactly as described and at a normal book cost! Not over $50 like some people on pango or Mercari are trying to charge. Shipping was also super fast! Thank you!
My book was exactly as described and shipping was faster than expected. Only warning is for customs/duties on international buyers.
I ordered 2 books from 2 different suppliers. The books arrived within a reasonable time frame and were as described. The items were well packaged and had been promptly despatched by the sellers. I often use Alibris for books and they are regularly better prices than many other sellers, especially when postage is factored in. Previous dealings with Alibris have shown that their sellers act promptly if I flag up a problem. I am confident in their service.
πππππππππππππππππππππππππ₯°πππππππππππππππππππππππππ₯°π₯°ππππππππ
I was talking to a family member about the book, and so we looked it up. There it was on Alibi's, inexpensive, easy to order. So I bought it, Easy.
My order arrived in short order and in better condition than advertised! I am happy with the seller and the item.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

