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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,425
shipping
12,415
quality
12,409
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Golf book I wanted to read
March 19, 2025

Ordered the book and received it. I don't know what else needs to be said. Book came in like new condition.

Date of experience: March 9, 2025
Maine
1 review
0 helpful votes
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I could not find the first book I tried to order
March 19, 2025
Updated review

I could not find the first book I tried to order. Maybe it was sold while I was searching for a second book. Actually this proved to be better.

Date of experience: March 9, 2025

Packing materials
March 13, 2025
Previous review

All aspects went well but the packing material was bulky and can not be recycled. It also is a nuisance for the USPS.

Date of experience: March 2, 2025
Missouri
1 review
0 helpful votes
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Excellent service.
March 19, 2025

I happily recommend Alibris and will use it in lieu of other, larger such services in the future. I have received excellent service from Alibris.

Date of experience: March 9, 2025
Iowa
1 review
0 helpful votes
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Book with additional word
March 19, 2025

Contacted Alibris, replaced it with no questions. The extra word was opposite inside, at the beginning at the end of many different words.

Date of experience: March 9, 2025
Illinois
1 review
0 helpful votes
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Shipping variations
March 19, 2025

I ordered four books from four different sellers, all shipped by USPS. Three books were packed well, in sturdy envelopes, and were delivered very quickly, all arriving on the same day a few days later. (A+) The fourth book (*******-1) took about an additional week to receive. This fourth book was also very poorly packed, a hard cover book dropped in a thin plastic bag more befitting a current magazine, which allowed the corners to get damaged. (D)

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Great condition
March 19, 2025

Great price! Thank you! We always go to you first. You have great prices and great quality. I can't remember the last time I paid full price for a book!

Date of experience: March 9, 2025
Canada
1 review
0 helpful votes
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Great experience!
March 19, 2025

Was kinda confused about one thing with my order, but customer service was great and quick with their response. Package arrived fairly quickly considering I'm in Canada and it was shipping from the states.
Overall really happy and will definitely use this platform again

Date of experience: March 9, 2025
Singapore
1 review
0 helpful votes
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Easy and smooth process
March 19, 2025

Easy and smooth process. Find the book I need and at very affordable price.

Date of experience: March 9, 2025
Colorado
1 review
0 helpful votes
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Book in great shape and received promptly...''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''';;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Date of experience: March 9, 2025
Canada
1 review
0 helpful votes
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$20 less than at Amazon
March 19, 2025

$20 less than at Amazon... now there's a company I can get behind!

Date of experience: March 9, 2025
Florida
1 review
0 helpful votes
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Great experience
March 19, 2025

It was easy to find the book I was looking for on the website. It was described accurately. The price was appropriate. The book was shipped quickly and arrived on time. It was well-packaged and no damage from shipping. The book itself was in the condition advertised.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Deceptive shipping charges
March 19, 2025

Deceptive shipping charges. When I check DETAILS you say $2.99. When it sub totals nearly all go up to 4.99. Then upon checkout iT doubles or is 3/4 higher.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2025
New York
1 review
0 helpful votes
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It was fine Shopped here before, and it seems like a good company.

Date of experience: March 8, 2025
Missouri
1 review
0 helpful votes
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Great selection of books with multiple versions at usually the best prices to be found

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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It is always excellent
March 19, 2025
Updated review

It is always excellent. I really have had good service and able to find most of what I am looking for. I am also please you accept AE. Thanks for being there.

Date of experience: March 8, 2025

Always love supporting this company!
October 24, 2024
Previous review

Always love supporting this company!

Easy to work with Alibris and they do accept American Express. (The only card I have.)

Date of experience: October 13, 2024
Maine
1 review
0 helpful votes
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I am still waiting for a Hardcover book from UK, did not appreciate the troll with whom I had to speak. It was by Aldous Huxley.

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
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You led me to the site promising a $5 coupon, but it's disappeared.

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
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Good books cheap
March 19, 2025

Excellent service & quality books. I save slot of money & completed all few for my collection. The books were in great to new condition. I will order again.

Date of experience: March 8, 2025
Pennsylvania
1 review
0 helpful votes
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Crucial Conversations
March 19, 2025

Great book and great experience! It was easy and fit my needs very well! Thankful for the opportunity and the great value!

Date of experience: March 8, 2025
South Dakota
1 review
0 helpful votes
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Great Service!
March 19, 2025

After I decided to get six copies for the same book, it was easy to find several bookstores carrying exactly what I wanted!

Date of experience: March 8, 2025