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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordered the book and received it. I don't know what else needs to be said. Book came in like new condition.
I could not find the first book I tried to order. Maybe it was sold while I was searching for a second book. Actually this proved to be better.
All aspects went well but the packing material was bulky and can not be recycled. It also is a nuisance for the USPS.
I happily recommend Alibris and will use it in lieu of other, larger such services in the future. I have received excellent service from Alibris.
Contacted Alibris, replaced it with no questions. The extra word was opposite inside, at the beginning at the end of many different words.
I ordered four books from four different sellers, all shipped by USPS. Three books were packed well, in sturdy envelopes, and were delivered very quickly, all arriving on the same day a few days later. (A+) The fourth book (*******-1) took about an additional week to receive. This fourth book was also very poorly packed, a hard cover book dropped in a thin plastic bag more befitting a current magazine, which allowed the corners to get damaged. (D)
Great price! Thank you! We always go to you first. You have great prices and great quality. I can't remember the last time I paid full price for a book!
Was kinda confused about one thing with my order, but customer service was great and quick with their response. Package arrived fairly quickly considering I'm in Canada and it was shipping from the states.
Overall really happy and will definitely use this platform again
Easy and smooth process. Find the book I need and at very affordable price.
Book in great shape and received promptly...''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''';;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
$20 less than at Amazon... now there's a company I can get behind!
It was easy to find the book I was looking for on the website. It was described accurately. The price was appropriate. The book was shipped quickly and arrived on time. It was well-packaged and no damage from shipping. The book itself was in the condition advertised.
Deceptive shipping charges. When I check DETAILS you say $2.99. When it sub totals nearly all go up to 4.99. Then upon checkout iT doubles or is 3/4 higher.
It was fine Shopped here before, and it seems like a good company.
Great selection of books with multiple versions at usually the best prices to be found
It is always excellent. I really have had good service and able to find most of what I am looking for. I am also please you accept AE. Thanks for being there.
Always love supporting this company!
Easy to work with Alibris and they do accept American Express. (The only card I have.)
I am still waiting for a Hardcover book from UK, did not appreciate the troll with whom I had to speak. It was by Aldous Huxley.
You led me to the site promising a $5 coupon, but it's disappeared.
Excellent service & quality books. I save slot of money & completed all few for my collection. The books were in great to new condition. I will order again.
Great book and great experience! It was easy and fit my needs very well! Thankful for the opportunity and the great value!
After I decided to get six copies for the same book, it was easy to find several bookstores carrying exactly what I wanted!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

