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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Site was easy to use and had paypal available to pay with. I like to pay with paypal most of the time
Love getting used and good quilting books from your company. Thanks.
Seller did fine, but Alibris is being a pain making me fill out a review when reviews drive me nuts!
I can always find copies of older books I have just discovered.
Quick, easy, found what I needed. Previous orders came quickly.
The book was an excellent condition. I have never ordered a book that has been in this excellent condition.
Very easily found exactly what I was looking for. Plus the suggestions offered were very relevant and appreciated.
Easy and convenient is how I would describe my experience. I would say Alibris has what I need 95% of the time when it comes to used books!
Satisfied with the shipping and multiple options on books and quality of each book
I'd like it to be easier to source all my books from a single source, if available.
Detail description of the book. Ease of use of the website. Options for the future
Very good selection. Wish the shipping was cheaper, but book selection and price of books is great.
Très bien et simple, sans confusion possible. C'est très clir et pratique lommel
Unfortunately, I placed another order with a different seller today for two books, but the shipping cost was double instead of a lower shipping cost for the second book. I wish I could resolve this, but I'm not sure how to do it.
I RECEIVED WHAT I ORDERED, ON TIME////////////////////////////////////////////////////////////////////////////////////////////
For a few dollars more I could have had the same book over a week sooner with Amazon.
Very satisfied with my experience. Book arrived quickly. Website was easy to use.
We have purchased books from Alibris multiple times. The books are always in excellent condition, the prices are low, and delivery time is very prompt. Highly recommended.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

