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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love the price but it took a very long time for me to receive the book.
This was my first time ordering something from this website and, so far, this was a great experience.
We purchased a used David Bowie dvd(said in perfect shape)from alibris. Took a long time to receive it but when we played it and about half the DVD would stop and no play, skip freeze up. When tried to return, first it said no such order then next day they emailed me and said they would not honor the return, they do not return damaged items but they were willing to sell me a damaged item. They said to contact seller who has not returned any email or phone call. Would not recommend alibris for anything.
Prompt and deserving
Would use a gun thank you for the experience again
This is the first time I have used this site. But it was easy to find the book I started with, and then all that related to the same author. Thank you!
I found the books and I was checking out then I discovered the $5 coupon. But at checkout there was no coupon box to put in the code. My order was over the $45. You said,was a requirement. I had to cancel my order than go back in and start from scratch.
I ordered the book Cinnabon bookstore and it was in like new condition I was pleased
Was everything described! Was very satisfied with my order it was delivered on a timely basis!
Arrived as expected and product was accurate. For some reason this thing insists upon at least 50 characters when less is sufficient.
Fast and accurate service. Great find on a out if print music cd.
Product arrived in good condition & on time, would recommend service. In short very nice.
My book was described as Fine/Like New and it is. Having to buy new books for grad school is expensive, and the cost adds up even if the books aren't take expensive compared to other textbooks, so it's nice to save when you can. Great price for a great condition!
It was easy to find the books I was looking for and was able to find local resellers so it shouldn't take long to get the books.
My $5 or $10 coupon was not applied despite my applying for it
Just as described. Very reasonable price for a hard to find title.
Easy, detailed "how to" information. Good "suggestions" on related items.
Excellent availability of the desired titles at excellent prices.
The book that I was looking for was very easy to find by using the search bar. I couldn't remember the author's name so I just typed in the name of the book and it was the very first one that popped up and the prices are wonderful. I love that. The condition of the book is listed next to each book.
Very smooth, buying process, quick delivery of an excellent product.
I found the title I wanted at an excellent price and it was easy to navigate the site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

