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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The book I ordered took 3.5 weeks to arrive here in Europe from the US
Our library uses Alibris when we are looking for a hard-to-find book and have had good luck finding used items in good condition at reasonable prices.
My answer is short: I absolutely love Alibris. They have taken over as my first source for books. You can't beat their cost, availablity, and customer satisfaction!
I ordered 3 books. One that was rated as very good arrived in very poor condition. The seller did give me a refund, but the fact that the rating was inaccurate made my first shopping experience disappointing.
Terrific ordering process - very easy and understandable. Also great prices!
Happened to browse online and it happens to be a pop up find at a reasonable price. Took a chance and bought the item as a luck buy. Great service, Thank You.
I love using Alibris when I can, to support small bookstores around the country, and get access to great books for good prices. Can't recommend enough <3
Happy with my purchase and delivery. I ordered my books and they were delivered in the time specified. They were in the condition as described. Happy customer here. Thank you.
Great shopping experience. My books are always delivered right on time or earlier. Great service!
I find what I am looking for most of the time, with a number of options on the price and quality of the book I want.
Book was overall OK but not satisfactory since there was a remainder mark which wasn't mentioned in the description.
Great selection of books and easy checkout! I appreciate the savings and available options.
Alibris is a reliable source at good prices. My purchases have been in good condition.
Very pleased.
I believed I was ordering an actual textbook, but instead I received an ebook. I already had access to an ebook through the university, and I want to have an actual test book to be able to highlight and have in the future. Completely disappointed in this. I will be returning this ebook.
A whole lot o bunch of niceness and pleasantries. Can't quite get to 50 here
This book was in brand new condition and still wrapped in plastic. It was exactly what I wanted and cost half the price it did when it was brand new. However, if you're anything like me, I am sick to death of constantly filling out these #*^#$ surveys.
I love Alibris. I've been using you for years and have never once been disappointed in any way. Thank you!
It was a very nice experience. No issues. Very professional and I received my item on time.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

