On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I order two children's books and they came perfectly wrapped and in perfect shape. Thank you
Can always find my book at Alibris at reasonable prices and condition of book comes as advertised.
Easy to find, recommended by my bookstore, Peregrine, in Prescott, AZ
Simple to navigate easy to purchase very satisfying recommended for all book readers
Great selection, and a good rating system on both condition of the book and reliability of the seller.
The purchase was very simple and not full of offers to add more $. I purchased what I wanted with no pressure or complicated ads.
Ease of finding any specific book is spectacular. Wide selection and great prices in addition to intuitive website makes Alibris a MUST. Thanks =)
The books I ordered arrived in a very timely manner and were in good condition.
It was an easy way to find and compare products and prices, really good.
Thanks for your website set up, so easy to navigate! My searches are painless.
YaY! A shop had the book I'm looking for in hardcover for a very fair price! Yippee
I was hesitant based on not being able to see the condition of the books I was buying but was pleasantly surprised by the accuracy of the quality rating. Will be ordering from Alibris again, awesome service!
It was fast and easy and lots of different options, and big selection.
Good prices, timely shipping, great selection, love what I ordered.
I got a good deal on a copy of Gibbon's Decline and Fall whose condition was marked as Good, but which was essentially new. I lucked out this time but it would be nice if there was a standardized grading system to minimize the uncertainty. I would not be pleased if the actual condition was worse than the description.
It would also be nice if there was a way to track shipments to international locations, in my case Canada. As it is I could only see that the shipment had reached the Alibris dispatch centre in California, but could not see anything beyond that.
I paid CAD 17 for shipping, which is not cheap, but which is probably fair for a 3-volume set in this case.
Got the right book at the right time! Also, I had a follow-up email exchange with customer service, and it was quick and thorough.
I love Alibris! So easy to find what I want/need!
Wonderful transactions!
Yupyupyupyupyupyupyupyupyupyupyyupyupyupyupyupyupp
I love that I can purchase used books, specifically, which means that I place a high value in the description of the books.
I like the price of the books, but was surprised at how high the shipping cost was.
I wish the free shipping icon was bigger or if it was a standard when sorting results for the query because it can eliminate the panic attack that comes with $50 in shipping
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members