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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,342
shipping
12,332
quality
12,326
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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I love them, great quality, quick and best prices
December 24, 2025
Updated review

I love them, great quality, quick and best prices. I had trouble with a goodwill order and they fixed it right away. The best!

Date of experience: December 14, 2025

I love this company for its integrity
December 7, 2025
Previous review

I love this company for its integrity. The great prices are a bonus

Date of experience: November 26, 2025
Missouri
1 review
0 helpful votes
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Great site for book-lovers
December 24, 2025
Updated review

Great site for book-lovers. I decided to give my existing copy to a Haiku friend for Christmas so am ordering a replacement for myself!

Date of experience: December 13, 2025

Alibris is a godsend to all book lovers
November 20, 2025
Previous review

Alibris is a godsend to all book lovers. They have a large catalog at great prices and always deliver one's selections quickly and in pristine condition.

Date of experience: November 9, 2025
Arizona
1 review
0 helpful votes
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Fine fine fine fine fine fine fine fine fine fine fine fine fine

Date of experience: December 13, 2025
Florida
1 review
0 helpful votes
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Good variety of books and they're easy to order. I like the fact that different sellers are shown. Also, appreciate seeing a description and image of the books if avaliable.

Date of experience: December 13, 2025
Michigan
1 review
0 helpful votes
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Good book, great price.
December 24, 2025
Updated review

I was looking for a certain book as a gift. I found exactly what I wanted, in very good condition, at a remarkable price. I am a very happy customer.

Date of experience: December 13, 2025

You have the book I want at a great price
December 2, 2025
Previous review

You have the book I want at a great price. Your website is easy to use. I'm a happy customer.

Date of experience: November 22, 2025
Alabama
1 review
0 helpful votes
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I had a very good experience and/or highly recommend them to anyone that needs book including hard to find ones, scholarly, etc!

Date of experience: December 13, 2025
Colorado
1 review
0 helpful votes
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So happy to find what I was looking for! Also love the choices available for each author. Thank you for the amazing service you provide.

Date of experience: December 13, 2025
Louisiana
1 review
0 helpful votes
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Always satisfied
December 23, 2025
Updated review

I have veen shopping with Alibris for decades and I recommend you regularly. Prices are reasonable, quality as described and prompt delivery. Nothing negative so far

Date of experience: December 13, 2025

It was very easy to ordered the dads were offered at...
December 12, 2025
Previous review

It was very easy to ordered the dads were offered at a very good price

Date of experience: December 2, 2025
Hong Kong
1 review
0 helpful votes
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While my order is an international transfer, the parcel didn't leave the origin country (US) for quite a while (4 weeks). The tracking info is also incorrect; it showed my parcel had departed from my destination country's airport.

Date of experience: December 13, 2025
Virginia
1 review
0 helpful votes
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Excellent selection and ease of ordering
December 23, 2025
Updated review

Excellent selection and ease of ordering. They have a consolidation program which saves money and it is offered free to the user. Great Used Book Site!

Date of experience: December 13, 2025

Always a great buy at ALIBRIS
November 20, 2025
Previous review

Always a great buy at ALIBRIS. Have used this website for two years and the service is smart and professional.

Date of experience: November 10, 2025
North Carolina
2 reviews
0 helpful votes
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Consistently Excellent
December 23, 2025
Updated review

Great selection of books at exceptional prices. Received all orders within days. My go-to book store for personal, professional, and gift needs.

Date of experience: December 13, 2025

Alibris has no equal in selection and prices of books
May 22, 2025
Previous review

Alibris has no equal in selection and prices of books. Absolutely the best online bookstore.

Date of experience: May 12, 2025
Tennessee
1 review
0 helpful votes
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Everything is good so far!
December 23, 2025

Everything is good so far! This is my first time using this service. We'll see how the process ends up once I receive my order.

Date of experience: December 12, 2025
Indiana
1 review
0 helpful votes
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Found book
December 23, 2025

Found book. Ordering was quick. I didn't have to mess with Passwords that are never right, and I could pay via Pay Pal, so no worries with my credit car on this first time order at this company.

Date of experience: December 12, 2025
Pennsylvania
5 reviews
7 helpful votes
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Good Product, Horrible Experience
December 23, 2025
Updated review

I picked out a book for a Christmas present and was informed that it qualified for free shipping if I added more items with the "free ship" icon. But no matter which items I added, shipping remained in my cart. I contacted Alibris, but they were no help. They gave me answers like, "You have nothing in your cart" (I had 2 books), "You have to pick books with the "free ship" icon" (I did), "Shipping will disappear when you begin checkout" (It didn't). I don't think they even looked at the screen shots I sent. I finally figured out (without any help from Alibris) that the free shipping didn't work if you chose PayPal. I did order the books without using PayPal, and they came, and I am satisfied with them. But the checkout process was the worst, and the Alibris team was useless. Interestingly, once I posted an online review, as requested by the email I received, Alibris suddenly contacted me, admitted the problem existed with their cart, and gave me an incredibly convoluted method whereby free shipping would work with PayPal. So if you want to get any satisfaction from Alibris, I guess you need to post an unfavorable review online. I won't say I'll never order from them again, but they're now at the bottom of my list of booksellers instead of the top.

Date of experience: November 20, 2025

It took me over a week to figure out why the free shipping...
November 30, 2025
Previous review

It took me over a week to figure out why the free shipping would not work. Your "help" crew couldn't figure out that it doesn't work if I select the PayPal option. First, they should know that. Second, they should not email me 6 times saying I don't have the minimum order in my cart (not true) and that I chose books that didn't qualify (also not true). Cart was poorly constructed so that I couldn't use the payment option I wanted; customer service was worse.

Date of experience: November 20, 2025
Pennsylvania
1 review
0 helpful votes
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Much prefer guest checkout
December 22, 2025

Much prefer guest checkout. I'm sick of passwords & individual accounts. Just trying to buy something, don't want to join a club

Date of experience: December 12, 2025
Illinois
1 review
0 helpful votes
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Alibris is my go-to site whenever I'm looking for a...
December 22, 2025
Updated review

Alibris is my go-to site whenever I'm looking for a used book
Always reasonable prices, and great service.
Never had any issues, highly recommended.

Date of experience: December 12, 2025

Have ordered used books frequently from Alibris, and...
January 25, 2025
Previous review

Have ordered used books frequently from Alibris, and always very satisfied.

Date of experience: January 14, 2025
Illinois
1 review
0 helpful votes
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I selected a new book for $7.09 and added it to my cart. After I logged into my account, however, it told me there was an error and my cart was empty. When I went back to re-select the book, the lowest cost was now over $11. That feels suspicious — where did the $7 book go?

Date of experience: December 12, 2025
Missouri
1 review
0 helpful votes
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I rarely shop for books anywhere but; Alibris
December 22, 2025
Updated review

I rarely shop for books anywhere but; Alibris. You guys always come through! And I thank you. I believe I've been a customer for nearly 20 years.

Date of experience: December 12, 2025

Love Alibris!
December 1, 2025
Previous review

Love Alibris! I can always find books I am interested in at Alibris!

Date of experience: November 21, 2025
Illinois
1 review
0 helpful votes
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I ordered 5 CD's from the same place and was told there...
December 22, 2025
Updated review

I ordered 5 CD's from the same place and was told there would be shipping discounts from this seller for 2 or more items. THERE WAS NOT. I got charged the full shipping amount.

Date of experience: December 12, 2025

LP's are NOT CD's
August 14, 2025
Previous review

I ordered a CD from HPB Inc. and instead received an LP! The item was categorized as a CD on their product page. I thought maybe I ordered an LP by mistake but that wasn't the case.

Date of experience: August 4, 2025
North Carolina
1 review
0 helpful votes
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Quick and easy
December 22, 2025
Updated review

Every step of the process was easy, from finding a copy of the book I was looking for, the purchase, communication was great, and It arrived quicker than expected. The book was in better condition than I expected at a price that was more than fair.

Date of experience: November 21, 2025

Have a little faith
March 22, 2025
Previous review

Great product at a great price. Item was better than described

Date of experience: March 12, 2025