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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,019
value
12,486
shipping
12,476
quality
12,470
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Great
April 9, 2025

Great, book was great and alibis is always reliable!

Date of experience: March 30, 2025
Massachusetts
1 review
0 helpful votes
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Worked great
April 9, 2025

Worked great. I consistently go to Alibris for all my book shopping.

Date of experience: March 30, 2025
Alabama
1 review
0 helpful votes
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I always have a good experience when shopping with Alibris. Thank you.

Date of experience: March 30, 2025
Mississippi
1 review
0 helpful votes
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Received eMail giving a discount but apparently there was a minimum purchase amount required to qualify, a bit misleading. But no problem is finding the title from several sellers to meet my budget. Always enjoy shopping with you guys! Mississippi Jim

Date of experience: March 30, 2025

Highly satisfied with my experience form beginning...
February 23, 2025
Previous review

Highly satisfied with my experience form beginning to end. Site is very easy to navigate with a excellent inventory to select from. My favorite store when I need a book old or new,

Date of experience: February 12, 2025
North Carolina
1 review
0 helpful votes
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Easy shopping, search and comparison is simple, reasonable prices

Date of experience: March 30, 2025
Texas
3 reviews
1 helpful vote
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Used book, great value
April 9, 2025

Easy to order. Shipping took a bit but nothing unreasonable

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Site is easy to navigate and gives good details, plus allows me to change my mind,

Date of experience: March 30, 2025

Very easy too find and pay for my books
March 21, 2025
Previous review

Very easy too find and pay for my books. I found both books without delay.

Date of experience: March 11, 2025
Arizona
1 review
0 helpful votes
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Your thank you for shopping page is too large for me to see all of it

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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I have purchased from this seller before this, and think they are great! I was very happy to find this title as published by Mills and Boon on Alibris,

Date of experience: March 30, 2025
Michigan
1 review
0 helpful votes
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Complete satisfaction
April 9, 2025

Merchandise was received in excellent condition as described on the website and in timely fashion and well packaged. This was my 1st time using this site and I will not hesitate using it again.

Date of experience: March 30, 2025
Washington
1 review
0 helpful votes
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Book purchase
April 9, 2025

Very nice and seamless. Shopping is clear and easy. Alibris has always been a good purchase experience.

Date of experience: March 12, 2025
Washington
1 review
0 helpful votes
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Great prices
April 9, 2025

Great prices. Love this site. I like how you can see what book sellers you are buying from when I can, I buy from my home state to support small business here.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Great selections, but the individual shipping rates add up FAST! Is there a way to group from the same buyers and bring down cost of $4.99/each?

Date of experience: March 30, 2025
Oklahoma
1 review
0 helpful votes
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Very Satisfactory
April 9, 2025

It was very good... GREAT! The order was acted upon quickly and the delivery time was perfect too!

Date of experience: March 30, 2025
Pennsylvania
2 reviews
0 helpful votes
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What a find!
April 9, 2025

I stumbled on Albris when looking for Mothers Day cards for daughter in laws. I was pleased with what I found. I purchased 2 other styles, a few of each. I like tat the sentiment inside is clear and simple. Which is what I prefer over wordy sentiments

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Haven't received the books in order to review
It's difficult to review something I haven't received as of yet

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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There was nowhere to put in the $5 off READ545 code so it feels like you tricked me into signing up for your texts

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2025
Rhode Island
1 review
0 helpful votes
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Easily found the book which I had been searching for and have a very fair price!

Date of experience: March 30, 2025
North Carolina
1 review
0 helpful votes
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Great price for the quality of book the book. Paid more for shipping than the book itself.

Date of experience: March 30, 2025
Florida
1 review
0 helpful votes
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I have ordered from Alibris for years and have never been disappointed.

Date of experience: March 30, 2025