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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your Client Servivces is great (I got a book where the cover was misalligned) I am telling everyone to get my book from you rather than Amazon. My book is Who'll Buy My Posies
You regularly have low prices on books I've purchased form you folks.
Ordering was easy enough. Shipping should be quick. Can't really say anything more at this point.
I have shopped Alibris before and been happy. The only problem was the shipping costs so much more than the books but still a bargain usually.
Typically, providing payment info closes the transaction. Here, there is another click required, and that page looks just like the pre-payment page. Somewhat confusing, and you may lose a customer occasionally because they dont know to follow up.
Great selection of such a wide variety of books and movies that are not readily available local.
I was a bit skeptical about receiving it from thrift store but, book was in great shape! I was ok with shipping cost since the books I got were under $5.00. Will be looking for more purchases in the near future.
Great timely delivery of the book ordered. Book is in excellent condition. Will definitely use this site again! Thank you so very much!
Came just as ordered: I had a tough time finding it elsewhere: good price as well
Shipping is a little high. It cost about the same as my books.
My order was promptly packaged and delivered.
Alibris communicated with me from start to finish.
I was looking for two specific books to replace some of the old books on my son's "book tree" from when he was a little boy. They are very specific because they have to be a certain shape to fit the tree. I was so happy to find both of them in excellent condition and now I can hang the book tree for my grandchildren!
Found most of the books I was looking for. It is easy to shop Alibris.
The books I ordered were as described The books arrived in a timely manner.
I always find something of interest and priced for my budget.
The book is in good condition, as stated and was received promptly.
When we are looking for a book and cannot find it locally, we know Alibris will usually have it. The books are in the condition as described, no surprises. The prices are reasonable.
I found the book I was looking for in great condition and at a tra price. It arrived fairly quickly. I would purchase from them again in the future.
The website was user friendly and practical. I found a variety of books and editions.
I like the site and the availability of books I'm just not happy with the shipping, it drives the price up.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

