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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have been looking for a specific Bible that was out of print and to buy it off eBay the cost is extremely expensive. I thought I'd put my search in Alibris and see if anything came up. I actually forgot all about it. About 6 months later I received an email that they had located the Bible for me. I purchased a practically brand new version at a fraction of the cost you find anywhere else. I was very happy with the entire transaction.
Many orders from Alibris. Zero complaints. Great outfit. Thanks again
The book I ordered stalled for a few days in transit, but did get delivered.
Order book and the book arrived just fine no issues in packaging.
I have used Alibris before when I was teaching. So reliable, professional, customer friendly.
I love the new cart optimizer option! I like saving money and this feature helped me do that even more.
Easy to shop and great selection. I had a coupon to use and I wound up qualifying for free shipping on all but one of the books that I ordered.
So easy to use,, easy to checkout and great book at a great price. Thanks for being here.
Always a pleasure to find a gem of a book at a price I love to pay. Payment process is easy and so far I havealways got exactly what I ordered!
I ordered several other items, along with a book I needed for book club, so that the order would qualify for free shipping. The order for my book was cancelled, and not in order to get a different copy, I have to pay shipping. That bothers me, but not enough to not order the book I need.
Website is very easy to navigate and included several options for the title I was seeking.
It was easy to use and there are numerous selections to choose from.
I ordered an academic book through Alibris. The price was reasonable, delivery was prompt, and the quality of the book was as expected. In that regard, it was a pleasant and helpful experience.
Sadly, Alibris is like many other online retailers today - they nag repeatedly for reviews. Under the guise of confirming the receipt of my order, they sent multiple emails that require a review in order to confirm receipt of the order. So, here's the overall review: Alibris is a decent source of books, but only if you don't mind being nagged repeatedly until you leave them a review.
I recently received a book about my father's army unit in World War II. The book was in better condition than I expected and seems virtually new. It was well packed and quickly shipped. All in all, a perfect experience.
Your Client Servivces is great (I got a book where the cover was misalligned) I am telling everyone to get my book from you rather than Amazon. My book is Who'll Buy My Posies
You regularly have low prices on books I've purchased form you folks.
Ordering was easy enough. Shipping should be quick. Can't really say anything more at this point.
I have shopped Alibris before and been happy. The only problem was the shipping costs so much more than the books but still a bargain usually.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

