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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This was the first time I ordered from Alibris. My book arrived much quicker than expected, price was great and quality of the book was perfect!
The prices and shipping a reasonable, but it should be easier to check out without all kinds of passwords and complete foolishness such as that!
I ordered 3 books. All came at varied but slow intervals - so slow I almost forgot I had ordered them. Almost. But one was for a book club with a deadline. That order was cancelled because it had apparently been sold? But instead of just sending me another used book, I had to completely reorder and the process began all over again. Like I would have noticed a difference had they simply substituted. Will give them another chance - it's not like I'm so perfect. Oh. Maybe two.
Alibris is my one of my favorite websites. One reason is this: Several years ago, I found four paperback books written by a woman I knew who had recently died. They were I found them on Alibris! They are Gothic mysteries. I purchased them, read them and was not disappointed at all, one bit, or anything related to that word. I am so glad I found them there, I probably looked at several other websites/bookstores t at the time, this was in 2016 or 2017 perhaps. It was as if I was listening to her, or something like that. I could imagine her as the heroine if I tried, but I don't think I was distracted by doing that and if so, it was a very minor component of the experience. Her characters were great and strong on their own. A second reason I like Alibris so much is that a few years later, I chose to sell my own book online at Alibris and only Alibris. I sold dozens of them in this manner.
It took a long time to ship. And when I emailed asking about the status the customer service rep lied and said the package had shipped. I got the shipping confirmation about a week later.
I use this website for books that are rarely found used. The selection is great and prices are some of the best I can find. The shipping is expensive but if you get a couple of books or more it's free so that's worth it.
I neglected to check the actual shipping origin as the location of the seller was shown in the main listing as 15 minutes from my home in Illinois. However, it is an international shipper which would have explained why no tracking information was available for a week after I received a shipping notification. I was irritated and attempted to cancel and received feedback from the seller pointing out the actual shipping origin listed in the details of the product in the secondary listing. Seems a bit lacking in transparency as I would have been much more patient had the seller's origin in the main listing reflected this fact. Nevertheless, it was a satisfying purchase. The book was in brand new condition and nicely priced. I recommend the seller.
Slightly surprised that Alibris offers less expensive used copies of this book than Bookfinder - evil influence of Amazon / Bezos? But I carried on with vender identified via Bookfinder and bought another book in an area of interest.
I love shopping at Alibis. I have found many older books at greatly reduced prices. I love the feature that allows me to see where the books come from. It is worth it to order from a "local" bookseller.
I am able to buy books that I have wanted to read, but didn't want to pay full price. Alibris fulfills that need. I have purchased used items before and except for normal wear and tear, most are barely damaged.
First time buying a book here. Great price. Great communication when I had a question on shipping. Book got here quick. Overall an excellent experience.
Confusing at the checkout. Used paypal to pay charge + Shipping. I was only charged for the cost of the book but not the shipping? I don't know if my paypal will be charged later? Which is fine but I don't liked to be charged later when I'm not aware.
I don't mind the experience here but I think the billing and shipping details could be made clearer when one wishes to change them.
I was able to find a seemingly hard to find copy of a "controversial" book. The price was very fair, and I received the book unexpectedly soon after putting in the order. Overall great first experience with Alibris
5 stars just for the fact I was able to find this exact edition of a book I've been looking for
Alibris had the vintage book I wanted in the condition I wanted! Everything was exactly as described in the listing. The tracking was great and I knew when it was coming.
It was easy to find what I wanted at the best prices! Love Alibris!
Found two books, I've for which I've been searching for months, both at great prices given their respective markets. And on my birthday, no less! Thanks, Alibris.
Excellent selection of book in which I have an academic interest, and at competitive prices. The website is easily navigable and searchable.
Was looking for this book to give as a gift for my grandson. I ordered it, it arrived very quickly. I, and my grandson, was very happy
I ordered 2 books, one arrived early, the other was over a week late. But their condition was as mentioned in the website, so overall I still appreciate Alibris & their partnership with booksellers across the U.S.
Good selection, reasonable prices; the shipping prices can be high, if a book comes from a far-away state
All of the used books that I have purchased from this site have been reasonably priced. They are in excellent condition. I usually get them in about a week or so. Thank you! Keep up the good work and I will keep buying your used books!
I was looking for two specific books that I read about on Facebook and using Alibris made my search very easy and I was finished ordering very quickly. Thank you for making it so easy for me.
The item I ordered arrived promptly, exactly as it was stated and very well packaged. All good, I would definitely order from them in the future.
The only reason I gave the item three stars is that my doctor had recommended the book as it is for people who can't eat all kinds of foods -- and the book said it included vegetarian recipes (I'm vegetarian), but it really only has 11 or so vegetarian main dishes out of this huge book, and frankly, so many of the recipes I already had in other books, like pad thai, ratatouille and stuffed peppers. I was expecting more vegetarian recipes -- and frankly, that they would be a bit more innovative. The photographs are beautiful, though, but it isn't as useful to me as I would have hoped for the cost of it.
I searched for this book a few years ago and couldn't find it for less than several hundred dollars. My dad looked on Alibris and found a good copy for about $40. It's in good shape and just what I was looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

