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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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There have been no problems with this book seller. I have ordered many books in the last 6 months and have had only good experieces with deliveries.
I have no issues to complain about. Thank you for your good service.
The book was easy to find, was received quickly, and was as described. The ideal of online book-shopping!
Website is easy to use and actually helpful. A simple improvement I'd recommend is making each book's condition descriptor (e.g. Very Good) easier to see quickly.
No snags, just order the book and it arrives when it is supposed to. Selection is great. I found what I was looking for quickly.
Says it qualifies for free shipping then charges you. Kinda shady but still cheaper than buying new.
Blu-ray/DVD set received as described. Fast shipping. Smooth transaction. Satisfied customer, thank you!
I have ordered and received used CDs from Alibris many times. I have found that the condition of the discs, as described by the various suppliers, usually exceeds their conservative ratings; it is usually the "jewel cases" themselves or paper artwork & liner notes that show age/damage the most and are likely a main factor in the rating. Swapping out cracked and marred cases for new(er) ones eliminates noticeable wear. I will likely order from Alibris again, when necessary.
The book arrived in the "very good" condition described on the website. I always have good luck with Alibris books.
The cover of the book I wanted was different on the main page than on the checkout page. The main page had the old cover which is the one I wanted.
I'm always pleased with Alibris. I only buy from them. I almost always find the book I want and the books are always in good condition.
Signing in was a mess this time. It was slow and confusing. I think the system may be in need of maintenance.
It's always a pleasure to order from Alibris - great selection, easy order process, fast fulfillment. Thank you!
I ordered the book, paid for the book, and the book came to my house. The book was in perfect condition.
So far, it was quick and easy. I just ordered the book.
We'll see what happens next. Stay tuned.
Wish Alibris had better tracking but I always receive my order. Also why is there a character minimum? I'm just entering more words until I hit it
My daughter checked our local libraries, but wasn't able to find this book. Thankfully I knew that I could purchase difficult to find books through Alibris.
Easily found the title and all the options to purchase. I purchased used and the book was in pretty good shape.
Super easy to find title and lots of options for purchasing a used copy.
It was great & simple website to search for title & format & to complete the order online in minutes.
I always find what I need with Alibris, and I love that I can support small book shops. The quality ratings have always been accurate.
Easy to search by title or store and so many options available.
Easy process to order and find information for what I'm interested in.
It can quick it was just like it said in the description, I'm very pleased I will definitely order from this company again
I got all the books eventually. When ordering 8 books, there was a lot of thought put into placing the order with as many books from one location as possible. Ultimately, 4 of them came individually from different locations than the one I ordered from. Also because one came from a half priced books right up the street - of which I looked for these books at and they said they didn't have any of them. Not an bad outcome, just an annoying and perhaps unnecessary process that didn't align with what was shown in-stock.
Easy to find and reasonable. An economical way to get books for class
I was looking for a book that our instructor suggested and couldn't believe the great price( you know; that whole "if it's too good be true" thing. But I took a chance rationalizing that if I did get skunked I wouldn't be out much money.it came in good time and like new condition.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

