Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This book is exactly what I needed. Lots of information and painting exercises. I would recommend to all new to watercoloring.
This is the second time I bought this book gave the other one away so I wanted it again...
User-friendly interface and a reasonable price for a book not in wide distribution
It's been user friendly. I will know more once I receive my order.
Everything was fantastic thank you so much! But please lower required review character count, I just want to say thank you and it was a good experience
I promptly received the two books I ordered. Both were said to be in good condition. One was wonderful, while the other was quite marked up with writing and underlining. I wish I had known this. I would have only purchased the first book. Condition needs to be accurate.
I wanted an older atlas that I can cut up for crafts, and found just what I wanted on Alibris. Unfortunately the atlas doesn't show the Maryland shoreline as well as I had hoped, but that's just the nature of maps.
Good, you have what I am looking for, Sometimes you make it a little hard to find but todays was easy to find
This order was received. It was not the book described. It has been returned. A refund has been promised. I think the seller should pay for the return cost if the item sent was not as described.
No complains. My Bible was in very good condition and it arrived in a timely manner. I appreciate the service and quality of the Bible. I will order more books in the future if applicable. Thank you.
The Mary Oliver book of poetry arrived in due time without damage! Thank you! I will order from you again in the future!
This was my very first purchase with Alibris and I was delighted the book arrived in a timely manner. I will add Alibris to my list of resources and likely use the site again in the future having recommended the site to another individual.
All in good order. I'm unsure why I'm being asked for this, even requiring me to submit 100 words! I ordered books. You fulfilled my order. Why must I submit a statement that you did your work as expected? If I had questions that you wouldn't fulfill expectations, I wouldn't have placed an order. If I have to complete one of these ridiculous reports of my experience every time I order something from Alibis, I'll find another source for my books. Thinking of 100 words to fulfill your requirements takes minutes away from my valuable time. Surely, there are enough words here. Thanks.
I love this site. I've made 2 orders so far and they came pretty quick. Can't wait to have the time and sit down with them.
Shipping was a little slow, but it didn't cost much. The book is fine. It was broken when it arrived, but I was able to glue it back together.
I originally found this book on another website, but it was so annoying to go through the purchase process… It kept timing out… So I continued to search and found it here on alibris. Com. Much easier transaction.
It came from UK via Royal Nail but with the tracking numbers provided, I was able to find out exactly what day it's arriving.
Took way to many tries next time. Email address____ then missing or reset psswd --
Got to---- no more circus acts. No more!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

