Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I found an out of print book that was in great condition, and the price was right! Very happy with my purchase!
The textbook receipt is illegible because it was printed faintly, as if the printer was low on ink. Because of this, I am unable to submit it to my veterans representative for reimbursement. I am currently receiving educational benefits through the Veterans Readiness & Employment (VR&E) program. As part of this program, I am entitled to reimbursement for any out-of-pocket educational expenses—as long as I can provide a clear, legible receipt showing that I paid for the material. Given the time-sensitive nature of this reimbursement process, I would greatly appreciate it if you could send a clearly printed or digital copy of the receipt as soon as possible. Thank you in advance for your attention to this matter. Please let me know if you need any additional information to fulfill this request.
Love your site! I've never been unable to find a book I'm looking for.
This sight is wonderful. Our library is small and often doesn't have what I'm looking for. I can always find it here!
Was really surprised they had the books I needed, a lot of major brand stores failed to have my books because they were labeled to "dangerous", but knowledge is knowledge, no matter what. Search and check out was a breeze. Will definitely be coming back here for more "forbidden" information books👍
My experience was fine, thank you. Good book, really helped that this was available for download. Helped with my class for Lay ministry.
The service was fast and the item was in great condition! The website was easy to use and the transaction was smooth. I would do business with alibris again.
Excellent books selection and I thank you for your good service!
No problems. Always order from Alibris. Books arrive on time. Would recommend to others. Everything as advertised.
This book has affected me since I first saw it at age 16. I look at the beautiful photos and am in awe of the beauty of man in all his life's tribulations and blessings.
Excellent services but shipping prices are driving me back to Amazon Prime. Delivery timely. Selection good. This hundred character requirement is very Mickey Mouse.
Great selection. The shipping prices are killing me since I dropped Amazon Prime
Easy to purchase, they stayed in communication the whole time and I got my book within days. Thank you!
Had my book which is not new, good shape, coupons, easy check out.
Good experience, found what I needed and purchasing was an easy process.
I have purchased other titles from this author in the past. This most recent book was as pleasant a read as the author's previous works.
There was discount offered on the first page of your email, but no way to access it once I placed my order.
Finding what I was looking for took a simple search, and checking out was quick.
Found the book I was looking for with ease and at a great deal.
Convenient, fast, good inventory and prices. Excellent overall. TY
Quick shipping, excellent book quality. Very satisfied customer. Happy to order from an Indy supplier.
I believe Alibris meets a great demand today! In just minutes I found and purchased 10 copies of the book I wanted... all without leaving home, following GPS to countless thrift stores, sorting through piles of books (many times without finding what I was looking for)... THANK YOU SO MUCH!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

