Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great place to find quality books at great price
Shipping costs more than the book does though
EAsy to use this webpage
Will return when looking for specific
Books
My coupons never come up at checkout. I always receive discount emails, but they do not show up with my cart.
My choice for a wide selection of varied books.
Service is timely and I was given a choice of possible books.
My shopping experience was great today. Alibris had the best price for the book I was looking for, I always price compare and alibris is one of the companies that I shop with.
I found everything I was looking for and did not have to shop at the dreaded Aholeamazon.
I received my order as described. They keep emailing though asking if I received my order, which results in me being directed to leave a review. Annoying, so I'm deducting a star.
We had a difficult time finding these books at a great price. I appreciate the fast shipping. My books were in great condition.
Getting more difficult to claim discounts and savings. KISS.
I'm pleased with the book I received. I had hoped it might come more quickly as I had to miss book club bc I only had 2 days to read it. 📚
The last time I ordered a book from alibris they sent me the wrong book. It was very time consuming to try and get this corrected, and I still have not gotten the right book. We'll see if the same thing happens with this book.
The condition of the book was described as something such as "like new" but the book had a lot of notes and highlighting.
The Tao of Power arrived fast, well packed, in great shape. Now out of print but a beautiful and useful version of this ancient book of wisdom. THANKS!
My PhD thesis! It's nice to have found a copy. Thanks to whoever saved it this long and kept it in good condition, and thanks for making it available on ALibris, and thanks to ALibris for keeping this marketplace.
Book conditions accurate, orders received within window!
Always satisfied with movies. Have been using alibis for 2-3 years now
Always pleased with purchases. Very good quality with DVDS.
Arrived quick and in great condition. Would recommend this platform and seller. Nothing else to say, just using up characters to hit the minimum.
The book I ordered made it in a timely manner and looks great. I would order again from this company.
I was kept abreast throughout the process of receiving shipment of my book. I like the contact and buying from alibris. Thank you!
Book was delivered timely and in condition described. Will definitely order from them in the future
Easy, fast and doesn't waste my time w/endless questions! Amen to that!
Simple and straight forward. No attempts to add on or any confusing steps.
Alibris asked me to provide a review of this book. Easy to order, and delivery of the product was timely.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

