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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was dismayed that the shipping charges on all items had gone up! The shipping charges are utrageous!
Quick and easy. Alibris is a marvelous company who does well looking after their customers.
Each of the three sellers from my single order were prompt in sending each item, that is much appreciated since one of the items is a gift. It does add up though, having to pay separate shipping for each item coming from different sellers.
My shopping experience is always a positive one when I shop through Alibris.
Always on time. Best books. Other companies charge more. Always a good deal. My experience with Alibris have always been highly satisfying
Less hassle than most other online sellers and you had both of the fairly obscure films I was looking for. Thank you!
Found this hard-to-find Helen Hamlin book about Maine's Aroostook County at an extremely fair price & in great condition for a 66-year old book. Other sellers elsewhere had the book in much worse condition for much more at $1000+…. Mine was $15…so grateful for that price. Shipping was very fast & book arrived in a sturdy cardboard covering which held the double wrapped book inside…the last covering was silver wrapping paper—it felt just like getting a gift. Great service & very enjoyable book!
My items shipped and arrived both quickly and as described. Tracking and updates kept me well-informed of my ordered items.
I ordered the book on April 2. It came in excellent condition and on time. In fact, it arrived 2 days prior to the +projected date.
The out of print book I ordered arrived in perfect condition. The spine cracked when I opened it, and every page was pristine. I truly appreciate the great description and quality.
First time using this platform and everything went well. I received an out of print DVD and I'm happy!
I was certainly surprised to learn that the Stan Kenton CDs would not be delivered to my home, as someone else must have beat me to it, although your website showed it available. Kenton With Strings was my favorite jazz recording since college days in the 60's and I was hoping there would be some of that genre included in this collection.
The cost of shipping has gone up, even though I tried to order more than one item from the same company, ZBK, this was not reflected in the final computation. Something is wrong.
The book I ordered was Book in great condition, came quickly Thank you very much. Nothing left to say
My password was not excepted after three attempts. More guidance is needed.
All the books I have received are in good condition. I love the prices as well. I usually shop around before coming to your site. I must say your prices beat your competitors.
Been buying hard-to-find books from Alibris for 25 years or more. Built an entire graduate library from this source to get us through accreditation.
I got the author's personal copy of this important book. I want to see this Catholic Marine's treatment of Catholic history in America.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

