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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,012
value
12,354
shipping
12,344
quality
12,338
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Excellent service!
May 1, 2025

My order was received within a few days after ordering! Very pleased with the service! I have made recommendations to friends about tbis site!

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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DVD online Order
May 1, 2025

Quick delivery and all as stated. Good price. Good condition. Nice job. Will order from here again in the future.

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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Book was in great shape
May 1, 2025

Came on time and in great shape. I would definitely use this service in the future to purchase books.

Date of experience: April 21, 2025
Utah
1 review
0 helpful votes
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Easy to get what I wanted
May 1, 2025

Easy to get what I wanted. I've ordered from Alibris before and found it a great place to get books.

Date of experience: April 21, 2025
Sweden
1 review
0 helpful votes
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The process was Easy and quick
May 1, 2025

The process was Easy and quick. There is Excellent selection from used to new, paperback to hardback

Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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They have ALL the books!
May 1, 2025

Every book I've ever needed: Alibris has it! Used or new, shipping is quick and easy! If you don't mind a few highlighted lines, it saves so much money!
Also, passing around the same book: saves trees 🌲 LOVE IT!

Date of experience: April 21, 2025
Arizona
1 review
0 helpful votes
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I order with Alibris
May 1, 2025

I order with Alibris. In spite of being a little more than Amazon. Because, Alibris is a REAL bookseller.

Date of experience: April 21, 2025
Canada
1 review
0 helpful votes
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I have had 4 books that never arrived but have eventually been refunded for them. Ordering them today for the THIRD time!

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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Always has wide variety and great prices and good descriptions of the shape the book is in. Always a fantastic deal 👌.

Date of experience: April 21, 2025
District of Columbia
1 review
0 helpful votes
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None none none
May 1, 2025

None none none none none nonenonenonenonenonenonenonenonenone nonenonenonenonenonenonenonenonenonenonenonenonenonenone

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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The checkout process kept saying there was an error in billing address

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025

Quite easy, the book i wanted was available
September 18, 2024
Previous review

Quite easy, the book i wanted was available. That's all I can say

Date of experience: September 7, 2024
District of Columbia
1 review
0 helpful votes
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Book Received
May 1, 2025

I received my book…. Thank you! I ordered this book in February and that order never arrived. This order went through.

Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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My experience ordering was great! The prices were the best, book condition was excellent and exceeded my expectations and delivery was quick.

Date of experience: April 21, 2025
New Jersey
1 review
0 helpful votes
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Ordered and Receiced Sir!
May 1, 2025
Updated review

Good experience and merchandise received all in new or like new condition!
It was easy doing business

Date of experience: April 21, 2025

Decent Experience
March 24, 2025
Previous review

When online, ordered and received the item in a short timeframe.

Date of experience: March 14, 2025
Canada
1 review
0 helpful votes
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Received wrong order
May 1, 2025

I ordered a certain cd, received a complete different one. I contacted them and they told me to keep the cd I received and refunded me.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
Texas
3 reviews
5 helpful votes
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Shipping was handled properly
May 1, 2025

The description on the condition of book is accurate. Easy to place order, the process went smoothly. The shipping is in the timely manner!

Date of experience: April 21, 2025
Connecticut
1 review
0 helpful votes
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Great service
May 1, 2025
Updated review

I can always trust Alibris for great service! They nearly always have the titles I am looking for at prices I can afford.

Date of experience: April 21, 2025

Great availability of titles
February 20, 2025
Previous review

I have nearly always been able to get the book that I want from Alibris. The books have been in good condition and the price is also appropriate. Thank you very much for the service you provide.

Date of experience: February 10, 2025
Iowa
1 review
0 helpful votes
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Last book i tried to order system went down but previous order items were able to be purchased.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Excellent excellent
May 1, 2025

Excellent Excellent Excellent excellent excellent excellent excellent excellent excellent Excellent. Nice wrapping.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Fast Service
May 1, 2025
Updated review

It was so easy to order my book. It was as described. It got it pretty quick. In future I would order from Alibris again.

Date of experience: April 21, 2025

It was so easy to place order
April 10, 2025
Previous review

It was so easy to place order. Will definitely come back again.

Date of experience: March 31, 2025