Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order was received within a few days after ordering! Very pleased with the service! I have made recommendations to friends about tbis site!
Quick delivery and all as stated. Good price. Good condition. Nice job. Will order from here again in the future.
Came on time and in great shape. I would definitely use this service in the future to purchase books.
Easy to get what I wanted. I've ordered from Alibris before and found it a great place to get books.
The process was Easy and quick. There is Excellent selection from used to new, paperback to hardback
Every book I've ever needed: Alibris has it! Used or new, shipping is quick and easy! If you don't mind a few highlighted lines, it saves so much money!
Also, passing around the same book: saves trees 🌲 LOVE IT!
I order with Alibris. In spite of being a little more than Amazon. Because, Alibris is a REAL bookseller.
Always has wide variety and great prices and good descriptions of the shape the book is in. Always a fantastic deal 👌.
None none none none none nonenonenonenonenonenonenonenonenone nonenonenonenonenonenonenonenonenonenonenonenonenonenone
The checkout process kept saying there was an error in billing address
Quite easy, the book i wanted was available. That's all I can say
I received my book…. Thank you! I ordered this book in February and that order never arrived. This order went through.
My experience ordering was great! The prices were the best, book condition was excellent and exceeded my expectations and delivery was quick.
Good experience and merchandise received all in new or like new condition!
It was easy doing business
When online, ordered and received the item in a short timeframe.
I ordered a certain cd, received a complete different one. I contacted them and they told me to keep the cd I received and refunded me.
The description on the condition of book is accurate. Easy to place order, the process went smoothly. The shipping is in the timely manner!
I can always trust Alibris for great service! They nearly always have the titles I am looking for at prices I can afford.
I have nearly always been able to get the book that I want from Alibris. The books have been in good condition and the price is also appropriate. Thank you very much for the service you provide.
Last book i tried to order system went down but previous order items were able to be purchased.
Excellent Excellent Excellent excellent excellent excellent excellent excellent excellent Excellent. Nice wrapping.
It was so easy to order my book. It was as described. It got it pretty quick. In future I would order from Alibris again.
It was so easy to place order. Will definitely come back again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

