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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great price for used copy, reasonable so that I can re-establish my collection with hard covers
So far so good. I'm looking forward to competing my library.
Your price beat the heck out of Amazon, & my item arrived in timely fashion, secure packaging. Very good work!
Website worked well, fairly easy to navigate. Good price. Now, let's see if you deliver! Not only the book, but in undamaged & new condition.
Received the book as expected. Good service and fast shipping. No issue at all. I will for sure purchase again in the future
I paid extra to receive my package within 3-5 business days. I received an email telling me my package would arrive on 4/11 and it did not come until a week later which made me very anxious that it would not arrive in time for the wedding shower I needed to take it to with me!
I have used this service several times. Books always come quick and are typically in as good a condition as stated or better. Only issue is shipping for each item, but you get such a good deal it's hard to complain
Ordered 2 items with no problems. There is a good number of inventory here.
Received my book promptly and as described. Book itself is inspiring self-help book by renowned choreographer Twyla Tharp.
Easy to find the book I wish to purchase. I prefer buying used books.
Quick to find book, order and pay. Hard to find book on fly fishing.
Quick service with nice condition of book. Ordered for my wife. Arrived in good condition. Can't comment on story or quality of writing.
Found what I was looking for very quickly and at a great price.
Easy to find easy to order simple check out and of course they include photos of the book
DVD Not in original case and did not play in my region. Not sure why. No phone number listed to ask questions
Easy to find items. This item described very well. Easy to navigate.
Appreciate availability, appreciate options, both in book type (hardcover or paperback) & pricing
Efficient service, and the book was in excellent condition for the price. Their communication was very good. Would definitely buy from them again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

