On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping remains excessive, and is a deterrent to shopping with Alibris.
Been using Alibris for a number of years, thank you for the good service and quick delivery.
I always use Alibris, good service, good clients, good delivery. Always Satisfied.
The order was completed, arrived promptly, sadly was shoved into my mailbox but that's on the deliver service not y'all. I was so happy to find a copy of this book. I had bought it on Yuzu for my class ages ago not predicting the disaster THAT would become and I was very happy to find this book, intact except for the title page having a tear (no biggie there, tape is your friend), for so cheap that even had i avoided Yuzu back in the day, I would have paid more than paying Yuzu, losing the ability to examine a MANUAL ON FINE DETAILS OF MINERALS via only my phone screen, and then paying to buy this hard copy now so I can have it to refer to in a friendlier format. This is one thrilled nerd. Thank you!
I received the book in a timely fashion, but was dismayed to see that there were
Markings through the first part of the book. I don't understand this when the
Book is designated as "not just good" but very good.
My order for Case Closed arrived quickly. The book is in very good condition and the price was great.
The book was written in which wasn't disclosed in the description. I don't buy books that are written in so that was disappointing.
Easy to locate book, good price for like new version available
Fast but couldn't find log in spot to enter my account at beginning of order so ordered with normal process.
I got the book, it was in good condition and arrived very quickly. It was easy to purchase and very affordable for a college student
Always find the books I'm looking for, and at a reasonable price :)
Easy to look up books, and reasonably priced :) I will be using Alibris for my book purchases from now on.
This website is genuine but the only problem I faced is that while placing my order it showed the estimated delivery date to be within 1 week, whereas, I received my order after 15 days or 2 weeks; and in the meantime I couldn't even track my shipment so it would be better if they mentioned the delayed delivery date at the time of placing my order.
Wide ranging choice of books and description of book is accurate. Order is tracked so always aware of status of mailing and delivery.
Quick service response that attracted me and looking forward to more shopping
The website is much slower that most that I use but it got the job done, finally.
Super quick and easy and they had the book I wanted at a most excellent & fair price! Thank you
Website was responsive and descriptions of items are easy to read.
Ordered and sent to a friend. Fast and efficient delivery thank you. However I do not feel the need to publicly announce everything I do. Therefore, I find the several emails and the need for 100 characters in my response (that I really did not want to provide anyway) rather annoying.
I am thrill to find a good quality used book. Unfortunately, it was damaged due to lack of protective packaging.
I'm happy with my purchase and the handling of the purchase.
It was my first purchase with the seller.
I ordered a masters degree book for class but withdrew before I needed the book. I have not opened the package but it appears to be fine, I will be sending back. Customer service for reseller was helpful.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members