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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Good service and exceptional selection of books. Very pleased
Always good experience. Its quick and relatively easy. No problems
Took longer than expected to receive but book was in perfect condition :) rather order here vs amazon ANY DAY!
Thank you, fast shipping and great prices! I got my book in no time. I order so many books from here.
Was able to find the cookbook, which is out of print, and it was in my hands within a week. Though it had been rated as good used condition, I doubt it had ever been opened. Definitely looks brand new!
The seller was prompt and overdelivered... a great product and buying experience. I will definitely look to purchase more from this seller.
The item Arrived on time and in great condition as described. Happy with my experience, except for with this review asking me to leave at least 100 characters in order to submit.
Nothing special, but nothing bad. Exactly what I expected. Now I'm wasting my time typing 100 characters and starting to like the experience less.
I love the check out process because at the end I noticed I put the same book in Twice but you gave me the Chance to fix my mistake or change my payment method or even change the address I LOVE THIS IDEA EVEYONE SHOULD DO THIS GREAT JOB!
I ordered the book but was not notified it had been sent. The Informed Delivery said it was coming for a week before it arrived. Nothing from the seller.
First it didn't accept my card number, then to save my information, it kept buffering and I just back tracked and didn't save. Then it went through. Other than that, the experience was fantastic.
This would have been a more pleasant experience if I was able to track the status so I know when I can expect the shipment
I found what I wanted at a good price. Everything is clear in terms of what you will be getting.
Impressed with the quality of the description of the item by the seller. Inspired trust in the seller. The description was far beyond the norm. Impressed with the quality of the item when received. Basically a new book. Impressed with the thorough packaging of the book. Included a paper wrap around the book. No way this book would have been damaged in the shipping process.
Easy to place an order. We'll see how the rest of the process goes...
Pretty simple to work through. No issues throughout. Very quick checkout as well!
Issues with total amount given at checkout and then total amount charged. I had to got back and forth many times to try to get original price wich took time out of my day.
Saw a citation in an article earlier this week about the book that I am purchasing and hoped that I would find a used copy for a good price. And, I did at Alibris.
Another great experience in finding something someone wanted.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

