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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,473
shipping
12,463
quality
12,457
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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The Man who Planted Trees
May 18, 2025

Love you guys. I can always find just the book I want. And while I would love to help you by writing 100 characters, there's nothing more to say.

Date of experience: May 8, 2025
Virginia
1 review
0 helpful votes
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Love this Company.
May 18, 2025
Updated review

I don't go to Thrift store's & have to read threw all of them. I Enjoy coming here & Typing in what I need. Thank y'all.

Date of experience: May 8, 2025

I Love finding the Moves that I Loved
April 24, 2025
Previous review

I Love finding the Moves that I Loved. Thank y'all Very Much. Happy Easter.

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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I belong to a group that does reports on topics. I found several books on my topic and thanks to alibris, now I have them.

Date of experience: May 8, 2025
New York
1 review
0 helpful votes
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You ask if I've received my order, giving only the date of that order. Sometimes I order more than one book on a given date. Sometimes I write down the name of the book but forget to enter the date. GIVE THE NAME OF THE BOOK. I hate getting these mysterious, vague emails.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Montana
1 review
0 helpful votes
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Alibris is an excellent resource for out-of-print books. It is always my first choice fo such books.

Date of experience: May 8, 2025
Illinois
1 review
0 helpful votes
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Never any issues or surprises
May 18, 2025
Updated review

Never any issues or surprises. Always delighted with my purchases. :)

Date of experience: May 8, 2025

Not my first order
April 13, 2025
Previous review

Not my first order - never have any issues.:)
************************

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
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The book I wanted came up at the best price online with easy checkout.

Date of experience: May 8, 2025
Georgia
1 review
0 helpful votes
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Nice book. Enjoyed
May 18, 2025

Enjoyed my purchase. Always wanted to read this book. Enjoyed my purchase always wanted to read this book. Thanks. May of 2025

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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WRONG DESCRIPTION
May 18, 2025

Pages were all yellowed - not just a few on the edges. Refund was provided. This took a lot of unnecessary amounts of my time and I was disappointed, ultimately, not to have a readable book.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
Pennsylvania
2 reviews
0 helpful votes
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Cart optimizer is a great addition! Saved me over $5 on the entire order. Selection of books fantastic- always find what I want.

Date of experience: May 8, 2025
Canada
1 review
0 helpful votes
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Great experience
May 18, 2025

Book in great condition as described, and timely delivery. I will definitely buy from here again. Happy to support organizations other than Amazon

Date of experience: May 8, 2025
New York
1 review
0 helpful votes
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Great resource and a very easy site to use! I am a frequent customer.

Date of experience: May 8, 2025
Arizona
1 review
0 helpful votes
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Software excellent
May 18, 2025

Software excellent. Books are available at Alibris that are available no where else.

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
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They had what I needed at a reasonable price. It was quick, easy and clear what my options were and what I was purchasing.

Date of experience: May 8, 2025
Massachusetts
1 review
0 helpful votes
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Order received.
May 18, 2025

Brand new book, well packaged, and promptly shipped. A delight to read. Thank you very much, indeed..

Date of experience: May 8, 2025
Colorado
1 review
0 helpful votes
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Arrived Early
May 18, 2025
Updated review

I ordered 4 books from 2 different locations and they all arrived on time in better than expected condition.

Date of experience: May 8, 2025

I love the price of the books, but the shipping is...
April 27, 2025
Previous review

I love the price of the books, but the shipping is expensive.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Favorite Children's Book
May 18, 2025

I am so pleased to find this book for my children. This is one of the books they remember being read to them. Thank you so much! This made my heart happy! The delivery was super fast and the book was in excellent condition.

Date of experience: May 8, 2025
Tennessee
1 review
0 helpful votes
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The shopping and checkout process was easy to use
May 18, 2025
Updated review

The shopping and checkout process was easy to use. I found exactly what I was looking for. Thank you!

Date of experience: May 8, 2025

This is my second order
January 2, 2025
Previous review

This is my second order. Everything is easy to shop! Thank you!

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
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The ire said click here to save 5 dollars I did I apples I click the text message and you guys still charge me the same amount this is a type of fraud cuz I would never subscribed now you sending me texts have my number in your system yet I never save 5 dollars on my purchase which I would like to save that was the point of me clicking the page

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
New York
1 review
0 helpful votes
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Wish there was an easier way to order more books from the same vendor.

Date of experience: May 8, 2025