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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Got the book I ordered in my mailbox, shortly after ordering. It was in great condition. I recommend this company. Thanks!
I was looking for some older, spiritual books and found them through alibris. I ordered them and was told the estimated arrival time then got followup info where I could track them. Came as estimated and were in good shape. Thank you!
Great timing. This book arrived in excellent condition and I'm very happy with my purchase. Very wonderful experience!
Quick shipping, great condition. I am so glad that I chose this instead of any other book seller choices because now I will be confident to order from them again if they have the book I want!
Book arrived quickly and in beautiful condition! I am so pleased. It was a gift, and the receiver was excited to read it. Thank you.
Your Search and Checkout functions are seamless and fast. It's a pleasure to shop on your website!
Perfect swift checkout and great selection of volumes meeting my search criteria.
Search is easy to do and I almost always find what I am looking for.
I always have great service. Keep up the good work. I normally find what I am looking for at the best price on Alibris
The minimal number of unnecessary advertisements is beautiful
Books as described book as described book as described quick ship quick ship quick ship the review forces 100 letters or you can' close the window
Awesome I hope this isn't a scam or fishing expedition but I ordered a t shirt and it was deliverd to me in a timely fashion. Hell I'd order and I'm drunk but i also got my books and I have never gave a review before
No issues was received in a timely matter and the parcel was in great condition. I will definitely order more items from this website!
Very good service and selection, fair price and fast shipping, Thank You!
Very good and informative and helpful and easy to purchase.
Fast and Easy. Never used before, but right there was the used book I wanted.
For a long time I've bought many books through eBay but lately, often they have messed up my orders and have done nothing or very little to correct their mistakes and I've had it with them. A friend of mine told me to try you and that's what I am doing.
Decided not to use Amazon since I feel we are all too attached to their service. So I found similar deals for the books I wanted. Order arrived very quickly, good alternative to Amazon.
The ordering process was really easy. I liked being offered so many options.
Came as expected, in the condition as described. Nice to get a used copy of a relatively new edition.
My order was later than originally expected for a birthday party. Meanwhile, I received a notice that my order was delayed in CUSTOMS. The books arrived in damaged condition and I am returning them for new copies.
Super easy to use! Fair prices simple fast platform. Works well
It was fast and easy... Alot of titles to choose from... I could not have been more PLEASED!...
I will definitely be referring to my friends... tyvm
Fast & Easy!. And sort of fun.
I don't normally fill, out these surveys... But today, I am making an EXCEPTION.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

