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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Received all books ordered in a timely manner except one. That one came weeks after the others. You need to monitor your orders more closely.
Alibris needs to talk to dealers and ask that when 2 or more books come from the same dealer, a price reduction in shipping should be made.
I live very near Cross Creek and am so immersed into Marjorie Kinnan Rawlings writing. Her attention to detail of the scrub area of the time. I've learned so much about the life of living at the Creek. I've also read The Yearlling now and The Creek by J. T. Gllisson.
I've always received good service from Alibris and their suppliers
I found what I wanted very easily and quickly. I would use Alibris again definitely.
I've ordered many books from Alibris over the years. It's easy to order --- after that, everything depends on the seller, the carrier, and the U.S. Mail. Some books take longer than others. This one took a bit longer to arrive, but when it did, it was expertly packaged and in mint condition. I ordered it for my husband, and he was very happy with it.
I've been ordering from Alibris now for many years. Some orders arrive promptly, others seem to take much longer. This was one of the longer waits, when the book seemed to have been marooned in Phoenix, AZ, awaiting pickup by USPS. However, it finally made it to its destination, and in perfect condition, but there for awhile I did wonder if it had been lost.
Easy to order book and reliable. Book arrived as expected and in goo condition.
It is however annoying that I have to use 1-- characters for this review
Purchasing the book and receiving it internationally was really easy. The tracking and notifications put me at ease.
I easily found the book I was looking for. I bought from you because you accept PayPal.
Took a little longer than expected, but came in great condition. Tracking was difficult, and sending by USPS seems to always be a gamble. A recommendation for the future may be to use a different shipping service.
I was very satisfied with my experience and product. I'll probably order more products in the future?
I signed up for e-mail participation which was supposed to give me a discount, but the site seems to be difficult to use such a thing. Typical come-on, no reward.
Ordered book on May 16th, but did not arrive until June 4th. A book should not take 3weeks to process especially if its a college school book. I was almost sure that the package was lost in the mail or stolen a it took so long. I sent an email to Albris for a status after 2 weeks, and there was no response.
All went well. Xxxxxxxxxxxxxxxxxxx xxxx. Xxxxxxxxxxxxxxxx……………….
Except this review thing is really annoying ………………………
Easy to navigate website. Good prices. Hopefully fast shipping
The book is in great shape. I actually got the book earlier than expected. Order process was simple and stress free.
Exciting topic, it is a great book, good condition, can't wait for discussion, book was delivered timely
Nice price. Book condition and the price was very good. Yay!
Good - easy to find the books I wanted on your website.
I was looking for some titles that were published many years ago and was not sure if I would be able to track them down and find them as new rather than used books. The books arrived in good condition and all but one were truly new.
The order was a gift. I'm not the one on the receiving end. It was a difficult city address, so am thankful it was able to be delivered.
One popped up relatively quick, other one took a little longer but well within acceptable limits, would order again from both sellers no complaints
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

