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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had a good experience with Alibris. My book was delivered very quickly in the condition I was expecting. The price was cheap, and I appreciated the different choices of bookstores to purchase from.
Book are available and descriptions seem to be very accurate. Shipping at times seems to be a bit high, yet not unreasonable.
Great website. Easy to find what I am looking for. Good options. Thank you.
Alibris is pretty much my go to for finding books, music, and movies. Items are mostly received quickly, and always as described.
I'm mostly quite satisfied with my purchases, sometimes, but not often things take a bit longer that I was expecting, but over all alibris is a great source of new and used books. Thanks a bunch.
I farted around with Amazon and eBay there Alibris appeared so I tapped on that and WOW! I found what I wanted and got done in a couple minutes - AT ONE QUARTER THE PRICE (actually less)
Thank you!'
I was looking for a required book for my leadership class in my MPA program, and while searching online I found this website. I saved a lot of money because renting the book through the university's preferred vendor would have cost over a hundred dollars, while I bought it here for about $37.
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I ordered a music CD to replace one we enjoyed several years ago. Alibris sold us one in good condition, exactly as described
Price range was very reasonable compared to other selling sites! I was concerned since PayPal had been declining my form of payment. Not sure why, but my order went through extremely easy here. Great feeling and so easy!
I can almost always find what I'm looking for and at a reasonable price at Alibris. It's an easy way to find long out-of-print books. Not everything is on the internet, at least not yet! In this case I found an exhibit catalog I needed, still in its shrink wrap.
Alibris makes it easy to find an compare books, conditions, details, and prices. I've used it for years for hard-to-find titles!
I ordered 3 books from different vendors in the last couple weeks. Alibris is now asking for a review but did not note the book title. It's hard for me to rate exactly how my experience was without knowing what the order was.
'Bait and switch' with the discount codes and shipping costs should be included in most purchases. I've paid 50% more for a book that I initially thought that I would pay. Don't deceive in order to sell. We won't be back
Successful! I am very pleased with my experience with Alibris. I have ordered several books over the last few years and have never had a problem. Great resource!
Books arrived on time and at a price I found reasonable. One of the books was listed as a hardback and arrived as a paperback but I suspect this is a fault of the originating seller.
Easy to filter for my criteria. I only wish I had options for sorting the results.
I was very happy with the price I paid and the delivery, since it was delivered when I was told it would be. That being said, I don't think that the "Very good" product rating was very accurate. There was more wear on the cover than I expected there to be. I think a "Good' would have been more appropriate.
Check-out process was quick and easy, and the price for the book was very good!
Ordering a replacement copy (of one that was cancelled because it was out of stock) was made easy with a link of similar quality. Always a bit more expensive but the time saved makes it totally worth it.
If you want an old movie or old book. You will probably find it on Alibris. Alibris has many non-profits that post items for sale like old movies and old books. Some newer items as well.
Items always as described (e.g. Dvd's listed as very good ARE very good). Items are often delivered before expected. Great prices. I'm also able to find out of print books.
First time shopper here... I had a question that needed to be answered before submitting my order and I received a reply in less than 24hrs to the message I sent to customer service and on a Sunday. I don't even answer emails in my store that fast. Huge kudos for that. Even if it's automated, that's still amazing in 2026.
I began purchasing from Alibris when I began looking for other options than Amazon for obtaining books that I need. I can often find particularly a used copy of a book in very good condition for a very favorable price. The savings is a major reason I continue to return to Alibris to purchase reading materials.
I was very happy with my experience with Common Crow Books, who assisted me with a question I had, shipped the item promptly, and provided excellent customer service in every way.
Happy to find this book -- but there was some weird dynamic pricing going on, which makes me very skeptical about whether I'd want to buy from this site again.
It was vary nice and in a pretty good condition for the product I would recommend this place again for any one looking for old books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

