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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Id like to be able to see what other things these sellers have for sale
The book arrived in quickly and good shape. The order process is ready and the selection is impressive.
Great quality and was basically new. Thank you for the delivery and for it coming with no damage
Grateful to find a wide selection of books and geographical locations of the individual sellers.
CD was well packaged and arrived on time. Its condition was good, as described.
It was quick and easy to update my shipping address and place my order.
The books came in excellent condition and in a timely manner. Books are like new
Had difficulty placing this order yesterday and today, but it went through.
Book arrived in good time and was in excellent condition. Great service!
The book, described as 'new', isn't shrink-wrapped like the genuine new article and is slightly bumped at the corners. As it doesn't appear to have been read I think it could pass as 'Fine'.
The blu-ray case was crushed, whether at the store, in transit or thanks to the unpadded plastic envelope I don't know. No damage mentioned in the item description. The disc was okay.
I have come to Alibris for years for used books. I'm on a fixed income. I find that the vendors are honest in their grading condition and prices are very reasonable. Thanks.
Looking for an obscure book and found a great selection of used books in very good to new condition.
Fast and efficient ordering. Easy to navigate site. Am a repeat customer
Cheap, fast, and easy! The prices were great, and I got my book on time. No hassles at all, and the book was in great condition.
Was disappointed that the jacket of the book had dings and tears and was very dirty. I realiser that was the sellers responsibility, but there could be a better description requirement for your sellers, than"used".
Simple and speedy procedure. The price was good for the book that I wanted.
Fast shipping. Good service. This review was the worst part.
Searched under author's name but did not find the book. Searched title & found it. My ideal experience is that I don't have to search twice.
Found what I needed & placed an order. Signed up from emails so that I would get a discount using read545. Couldn't find where to enter the discount code so I couldn't use it. Almost canceled & reordered but didn't have time. Can I use the code on my next order?
The experience was fine, but I'm annoyed with this company bothering me with several emails to leave a review.
The books all came in good condition, good timing, and I couldn't ask for anything better.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

