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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The ordering was fast and easy, as was the delivery. Instead of a "used" book (which is what I ordered) I got a brand new, never even been opened book! I was so pleased and will share my experience with friends. Thank you!
Terrific service... kept me posted on delivery... will use again...
Every time I hear about a book that sounds interesting, I head for Alibris. 99% of the time, I find a copy for a great price.
As always, Alibris is my go-to any time I want a book. Being able to rent this one to try it out before spending so much on a hard copy is fantastic!
Have been ordering from Alibris for years and have never been disappointed. Books are reliably in the condition as described. Using vendors wIth a high rating is easy to determine.
Great selection of titles in new/used, paper/hardback editions. Love this place!
It was a great experience, quick, and easy, and cost effective.
Material ordered was received in a timely manner and as expected. I'm happy with my purchase from Alibris.
Received as described and quickly. Packaged well. Product works as it should.
Everything worked out well from order to delivery. I recommend this company.
Arrived on time and in good condition. This review is frustrating. Never again.
Very happy with my order- book looks crisp and well-kept and it arrived in good time :)
I SELECTED VOLUME 1 OF A PARTICULAR BOOK. ONCE I COMPLETED PAYMENT, IT SAID I PURCHASED VOLUME 2. I DON'T NEED THAT ONE.
Book came quick! Thank you so much! I love it, anyone with trauma or facing difficulties should read this
Always a pleasure shopping at Alibris. I recommend this site to all my reading friends.
As usual my Shopping experience with Alibris and the bookstores that are affiliated with this online company was a grateful one. As always my book came in a timely fashion and was in great condition.
Quick because there are very few key strokes and a clear classification of book condition
I live in Canada but ship to a US address. When Alibris does a refund like you just did due to an advertised book not being available, we lose in the exchange process.
Our orders are shipped to Sumas Washington. Our organization has a Washington State Reseller Permit which exempts us from paying Washington State tax. It would be great if we could register this with Alibris.
I ordered 3 books from Alibris and each book was going to be shipped from a different address. The notice did not indicate which company did not have the copy that I ordered from. That would be helpful going forward.
Clear descriptions, easy to understand.
Prompt efficient delivery
Clear descriptions of book, easy site to access. Books always meet the description when they arrive in excellent condition,
Received my order and it was exactly as described. Better price than my local bookstore.
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Found the item of my interest and choices of condition and cost... nice!
It was a perfect transaction, everything work out perfectly.
It was easy to buy a book with you. Great shopping experience! Will come back again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

