Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Alibris

Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey stargrey stargrey stargrey stargrey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,029
value
12,645
shipping
12,635
quality
12,629
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow carol m.
Unfollow carol m.
Share Review
Report Review

I found the textbook I wanted in bundled format: loose leaf, electronic, for a reasonable price.

Date of experience: June 23, 2025

I love finding out of print books or hard to find books on Alibris

Date of experience: March 5, 2025
Louisiana
1 review
0 helpful votes
Follow Callie S.
Unfollow Callie S.
Share Review
Report Review

EMT AAOS 12th edition
July 3, 2025

Received my book on time. Was in perfect condition 10/10 recommend

Date of experience: June 23, 2025
Tennessee
1 review
0 helpful votes
Follow Henry R.
Unfollow Henry R.
Share Review
Report Review

Good shopping, good prices, need more from the '30's, I will be back.

Date of experience: June 23, 2025

Finding what I want can't be beat but I have not looked at all the possible books

Date of experience: April 19, 2025
North Dakota
1 review
0 helpful votes
Follow Danielle D.
Unfollow Danielle D.
Share Review
Report Review

Great Quality
July 3, 2025

Quick, easy, and great quality! Can't wait to find some more books!

Date of experience: June 23, 2025
Pennsylvania
1 review
0 helpful votes
Follow Margaret S.
Unfollow Margaret S.
Share Review
Report Review

Great Shopping experience
July 3, 2025
Updated review

Easy to use platform, great selection of books, great prices, and its especially great to be able to buy from small shops

Date of experience: June 23, 2025

Great; easy to filter by price and condition; clear...
June 5, 2025
Previous review

Great; easy to filter by price and condition; clear descriptions.

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
Follow Grey H.
Unfollow Grey H.
Share Review
Report Review

I've been looking for an affordable copy of this book with no marks or excessive wear. Finally found one!

Date of experience: June 23, 2025
California
1 review
0 helpful votes
Follow Patrick L.
Unfollow Patrick L.
Share Review
Report Review

Best Book Site On The Internet
July 3, 2025

Albris is always the best place to go to find used books online. It is not necessarily the fastest but it is reliable and the books are always in the quality described.

Date of experience: June 23, 2025
Oregon
1 review
0 helpful votes
Follow Jason B.
Unfollow Jason B.
Share Review
Report Review

Great!
July 3, 2025

Great experience! Ordered movie. Received movie. Watched movie. Satisfaction!

Date of experience: June 23, 2025
Wisconsin
1 review
0 helpful votes
Follow Pat B.
Unfollow Pat B.
Share Review
Report Review

More than I expected
July 3, 2025

I requested a used paperback. The one I chose was not described in glowing terms, but I didn't care; I needed to read it for my book club and didn't intend to keep it. To my surprise it arrived in perfect condition!

Date of experience: June 23, 2025
Florida
1 review
0 helpful votes
Follow Talia P.
Unfollow Talia P.
Share Review
Report Review

Am glad that I found really lower price for my books. Fast and easy page.

Date of experience: June 23, 2025
Texas
2 reviews
1 helpful vote
Follow Pam P.
Unfollow Pam P.
Share Review
Report Review

Fast service
July 3, 2025

Fast service was my experience with getting my book in the mail.

Date of experience: June 23, 2025
Oregon
1 review
0 helpful votes
Follow Jill L.
Unfollow Jill L.
Share Review
Report Review

Prompt shipping and great prices
July 3, 2025
Updated review

My order was delivered as promised and the books were in perfect condition

Date of experience: June 23, 2025

Very easy and good selection The title I was looking...
June 12, 2025
Previous review

Very easy and good selection The title I was looking for was available

Date of experience: June 1, 2025
Mexico
1 review
0 helpful votes
Follow Tamara S.
Unfollow Tamara S.
Share Review
Report Review

Only negative is that shipping is not visible until checkout

Date of experience: June 23, 2025
Virginia
1 review
0 helpful votes
Follow Caroline S.
Unfollow Caroline S.
Share Review
Report Review

Always great service and wide selection of books and video's

Date of experience: June 23, 2025

Your book descriptions are very dependable and, just...
June 14, 2025
Previous review

Your book descriptions are very dependable and, just as important, so is your service. Each individual seller takes the reponsility seriously.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

Was easy to find the book I wanted. Good assortment of the book in various condition.

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
Follow Lola S.
Unfollow Lola S.
Share Review
Report Review

He offered me five dollars off if I signed up for texts, but I didn't get the five dollars off.

Date of experience: June 23, 2025
Australia
1 review
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

Excellent service
July 3, 2025

Great service. Item was as described. And arrived promptly

Date of experience: June 23, 2025
Texas
1 review
0 helpful votes
Follow Stephen Y.
Unfollow Stephen Y.
Share Review
Report Review

Satisfaction with shopping
July 3, 2025

I enjoyed my shopping with Alibris and I am comfortable with the reasonable price deals.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
Follow Alfred C.
Unfollow Alfred C.
Share Review
Report Review

Except that I could not use my $15.00 gift coupon for no reason, everything seems to run smoothly.

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
Follow daryl n.
Unfollow daryl n.
Share Review
Report Review

Satisfied Customer
July 3, 2025
Updated review

Item as described. Prompt shipping. Highly recommended seller.

Date of experience: June 23, 2025

I haven't been able to view my cart for several days
October 3, 2024
Previous review

I haven't been able to view my cart for several days. This is the message:
"We're sorry. We are currently experiencing system difficulties. Alibris values your business, and we are working to respond to Web site requests as quickly as possible. Please check back soon."

Date of experience: September 23, 2024