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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book was delivered promptly and in excellent condition... exceptional in every way
I appreciated Alibris and will return to this company for future orders.
Great process from the beginning to the end. Looking forward to working with you on more items.
I could not find the books at the same vendor so I could avoid some of the shipping charges. It is almost better to get the books from a vendor bc they do not charge a large amount for each book.
It would be nice to be able to automatically get the best shipping prices from the locations... have the system find best price for condition and location for ordering.
I think I've only been shopping at Alibris for a year or two, but thus far Alibris has always worked well for me.
So far, so good... thank you!
I have shopped at Alibris several times and the process has always gone smoothly.
Happy to find this book, lots of happy memories. Item as described, good service! Thank you!
I am able to find a variety of books in good condition and at a reasonable price, and I receive them quickly.
Easy from start to finish. Book shipped from UK and arrived in a timely manner
Splendid shopping experience!
All info great & easy to use!
I was looking for a classic book for a friend when I found both it and a splendid new one for myself! I was amazed & delighted at the ease and speed of finding them as well as purchasing them! Then I was quite pleased to be surprised when both arrived in less than a week & in pristine condition! I will certainly continue to shop Alibris and recommend it to others!
I received the book that I ordered in good condition and very quickly.
Book condition exceeded expectations.
It was delivered in good time.
You keep offering coupons, yet I've never been able to use one.
All books arrived in good time and in good condition, but the packaging had split open for one of them and there was nothing to protect it.
Never heard of the site but great options & prices! Many dvds and books!
As described and fairly fast delivery. Best place to find out of print books.
Book arrived quickly and in good condition. Would use them again.
Always find what I'm looking for, no matter how rare! And the prices are incredibly affordable, a big plus
Great website. I love the variety of new and used books. Even with shipping some prices beat Amazon's Prime delivery price. I'll be coming back here to order books I want hard copies of.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

