On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Book was delivered promptly and in excellent condition... exceptional in every way
I appreciated Alibris and will return to this company for future orders.
It's always been a pleasure to use the Alibris site.
Nine times out of ten I can find what I'm looking for and at a reasonable price.
Great process from the beginning to the end. Looking forward to working with you on more items.
I could not find the books at the same vendor so I could avoid some of the shipping charges. It is almost better to get the books from a vendor bc they do not charge a large amount for each book.
It would be nice to be able to automatically get the best shipping prices from the locations... have the system find best price for condition and location for ordering.
Satisfied so far and I expect to make additional purchases.
I think I've only been shopping at Alibris for a year or two, but thus far Alibris has always worked well for me.
So far, so good... thank you!
I have shopped at Alibris several times and the process has always gone smoothly.
Happy to find this book, lots of happy memories. Item as described, good service! Thank you!
I am able to find a variety of books in good condition and at a reasonable price, and I receive them quickly.
Easy from start to finish. Book shipped from UK and arrived in a timely manner
It was easy to search for the items I wanted to order and the prices are very reasonable.
Splendid shopping experience!
All info great & easy to use!
I was looking for a classic book for a friend when I found both it and a splendid new one for myself! I was amazed & delighted at the ease and speed of finding them as well as purchasing them! Then I was quite pleased to be surprised when both arrived in less than a week & in pristine condition! I will certainly continue to shop Alibris and recommend it to others!
I received the book that I ordered in good condition and very quickly.
Book condition exceeded expectations.
It was delivered in good time.
You keep offering coupons, yet I've never been able to use one.
All books arrived in good time and in good condition, but the packaging had split open for one of them and there was nothing to protect it.
Never heard of the site but great options & prices! Many dvds and books!
As described and fairly fast delivery. Best place to find out of print books.
Book arrived quickly and in good condition. Would use them again.
Always find what I'm looking for, no matter how rare! And the prices are incredibly affordable, a big plus
Great website. I love the variety of new and used books. Even with shipping some prices beat Amazon's Prime delivery price. I'll be coming back here to order books I want hard copies of.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members