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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I have had all good experiences with this website & have been using them for 10+ years. So appreciate the access you give me to books!
I've used this site many times & have had wonderful experiences.
Shipping was timely and the book was like new - just as advertised.
Ordering was simple and very budget friendly. I received my book in a very timely manner.
Great experience, and great customer service. Would do business again!
I easily found what I was looking for and was able to buy it quickly without trouble.
Alibris always has great prices. The problem I have had in the past is that sometimes the book arrives damaged in transit. I'm keeping my fingers cross that my books will be well packaged enough to arrive intacted.
Great Prices more often than not better than amazon. Great selection. Coupons available.
I've been ordering from Alibris for years and always have had a good experience.
Always receive great service and selection at Alibris bookstores
It was quick and easy to use actually had books I was looking for.
A few were out of my price range but was able to get 4 that I needed though.
Low prices, reliable service and shipping. Very happy with the books!
I found all the books I wanted for great prices! I can count on Alibris to get used books in great condition.
Positive overall - books were shipped securely and arrived in a timely manner.
Fast results in searching for a book. I have used Alibris many times
So far, no complaints! Easy to order and shipping is fair! Will Update when order complete.
You screwed me out of my $20 coupon that didn't expire until midnight 6/25/25. Thanks for nothing.
Easy and quick intuitive website and checkout. Large selection of used books,
I found exactly what I was looking for, even got alerts there were cheaper options. The books arrived on time and in very good condition
I received this book ahead of time, and it was exactly as described. I really like to purchase books with Alibris!
Inadequate explanation of failure to recognize credit card even though it was entered more than once
Have to wonder why order cancelled with refund issued and nothing at all said to me - found out by checking from my end - the coupon expired so I am out $2
JF
Smooth as an uncooked egg slime! Very easy to interface. Glad I found this platform!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

