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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I like Alibris!
July 5, 2025

I received this book ahead of time, and it was exactly as described. I really like to purchase books with Alibris!

Date of experience: June 25, 2025
Pennsylvania
1 review
0 helpful votes
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Inadequate explanation of failure to recognize credit card even though it was entered more than once

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025

Have to wonder why order cancelled with refund issued...
February 23, 2025
Previous review

Have to wonder why order cancelled with refund issued and nothing at all said to me - found out by checking from my end - the coupon expired so I am out $2
JF

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
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Everything was easy, finding what I wanted and checking out.

Date of experience: June 25, 2025
Utah
1 review
0 helpful votes
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Highly recommend
July 5, 2025

Smooth as an uncooked egg slime! Very easy to interface. Glad I found this platform!

Date of experience: June 25, 2025
New Hampshire
1 review
0 helpful votes
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I heart alibris
July 5, 2025

Alibris is where I go to find out-of-print treasures from vendors who actually pay their taxes.

Date of experience: June 4, 2025
Washington
1 review
0 helpful votes
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Love being able to find hard to locate titles at reasonable prices

Date of experience: June 25, 2025

Found exactly what I was looking for!
April 21, 2025
Previous review

Found exactly what I was looking for! I trist Alibris and they always deliver!

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Great Books, Great Service
July 5, 2025
Updated review

The English-for-Speakers-of-Other-Languages "Downtown (series 1-5) I believe has largely been discontinued in schools in our district; certainly mine. Thus, liking them I looked for them online. Some booksales facilities have priced them at 40% their worth. At A Libris, I not only found them (decently priced) but clean - like new - no marks!
I am delighted with how soon they came. I have ordered from A L before and will in the future. Great resource for school books.

Date of experience: June 3, 2025

I found the exact books I was searching for
June 9, 2025
Previous review

I found the exact books I was searching for - other companies offered the Workbook, but that's not what I needed.
SO GLAD you had the books and at such reasonable prices.

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
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Ghost Stories, Jim Butcher,
July 5, 2025
Updated review

I have read the first twelve books in the Dresden File series.
This book seems to be where the protagonist starts to grow up. It is a more challenging read.Vary good progression in the series.
I highly recommend the wholes series.

Date of experience: June 25, 2025

No.
January 4, 2025
Previous review

Generally, orders arrive quickly. Alibris is generally very good at responding to customer's concerns.

Date of experience: December 25, 2024
Virginia
1 review
0 helpful votes
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How many times to I have to ask you to change my mailing address? My current address is 695 Riverwalk Dr., #104 MyrtleBeach SC *******. Please update my mailing Address.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025

Wish delivery time was always faster
April 20, 2025
Previous review

Wish delivery time was always faster. Sometimes it is very slow. Like weeks.

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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So easy to order and receive
July 5, 2025
Updated review

So easy to order and receive. It's hard for me to restrain myself from ordering more books!

Date of experience: June 25, 2025

Been using this site for years and my satisfaction...
October 23, 2024
Previous review

Been using this site for years and my satisfaction has never failed.

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
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So far the ordering/payment process is 5 star.
Let's see how delivery and product value measure up next.

Date of experience: June 25, 2025
Missouri
2 reviews
0 helpful votes
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It was great I had no problem's with this site. It was easy to find what i was looking for

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Returning customer who has yet to experience anything but great service

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Always a quick and easy shopping experience. I can get the quality I am looking for at a good price.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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Quick and easy...
July 5, 2025

Quick and easy... just some confusion over two credit card spaces...

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Great selection of books and easily navigable website. Good pricing.

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
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Glad to have a backup when my library doesn't have the books I need.

Date of experience: June 25, 2025
Oregon
2 reviews
0 helpful votes
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I was able to find a book that my library doesn't carry, easily and for a very good price.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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We are tax exempt
July 5, 2025

We are tax exempt. How do i get the tax removed? Otherwise, good experience.

Date of experience: June 25, 2025
Missouri
1 review
0 helpful votes
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Easy to locate a subject and find the preferred quality and price. Appreciate receiving a discount coupon beforehand.

Date of experience: June 25, 2025