Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received this book ahead of time, and it was exactly as described. I really like to purchase books with Alibris!
Inadequate explanation of failure to recognize credit card even though it was entered more than once
Have to wonder why order cancelled with refund issued and nothing at all said to me - found out by checking from my end - the coupon expired so I am out $2
JF
Smooth as an uncooked egg slime! Very easy to interface. Glad I found this platform!
Alibris is where I go to find out-of-print treasures from vendors who actually pay their taxes.
Love being able to find hard to locate titles at reasonable prices
Found exactly what I was looking for! I trist Alibris and they always deliver!
The English-for-Speakers-of-Other-Languages "Downtown (series 1-5) I believe has largely been discontinued in schools in our district; certainly mine. Thus, liking them I looked for them online. Some booksales facilities have priced them at 40% their worth. At A Libris, I not only found them (decently priced) but clean - like new - no marks!
I am delighted with how soon they came. I have ordered from A L before and will in the future. Great resource for school books.
I found the exact books I was searching for - other companies offered the Workbook, but that's not what I needed.
SO GLAD you had the books and at such reasonable prices.
I have read the first twelve books in the Dresden File series.
This book seems to be where the protagonist starts to grow up. It is a more challenging read.Vary good progression in the series.
I highly recommend the wholes series.
Generally, orders arrive quickly. Alibris is generally very good at responding to customer's concerns.
How many times to I have to ask you to change my mailing address? My current address is 695 Riverwalk Dr., #104 MyrtleBeach SC *******. Please update my mailing Address.
Wish delivery time was always faster. Sometimes it is very slow. Like weeks.
So easy to order and receive. It's hard for me to restrain myself from ordering more books!
Been using this site for years and my satisfaction has never failed.
So far the ordering/payment process is 5 star.
Let's see how delivery and product value measure up next.
It was great I had no problem's with this site. It was easy to find what i was looking for
Always a quick and easy shopping experience. I can get the quality I am looking for at a good price.
Quick and easy... just some confusion over two credit card spaces...
Glad to have a backup when my library doesn't have the books I need.
I was able to find a book that my library doesn't carry, easily and for a very good price.
We are tax exempt. How do i get the tax removed? Otherwise, good experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

