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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Delighted to find this book for a Jersey friend. Alibris really is the best nook-ordering site, although I wish your order page had the option "this is a gift" so price wouldn't be included.
I've been your customer since the 90s, don't know where my order history is.
Thanks.
Always straightforward and clear with Alibris. Been using Alibris almost since ita beginning in 1998. Offers fair split to its sellers, too.
The shopping experience was, to quote Walt Kelly's bug, jes fine.
It was fine, really. I don't want to make up words just to satisfy your limit.
Easy to find searches. I appreciate the descriptions of books by the sellers
As a frequent customer, the savings should be populated automatically. This app is a rip off.
I am very pleased to have received the books I purchased. The price was absolutely amazing as was the condition.
Easy and simple no hassle and quick to purchase. The only thing is this takes to many words.
Thanks for the Bible. Good service and I love the Bible. I really appreciate it. Keep up the good work. Wonderful experience
The website was easy to use and was pretty awesome to find something i was looking for!
Very smooth transaction so far. Alibris wants more characters so I'm adding some.
I love this website. I order from it with confidence and trust knowing my items are in good quality.
Great service, excellent choices, fast shipping. Overall A+++
It is always a easy, painless site to navigate. I never have a problem in my searches or purchases.
Received ordered book promptly. Book was affordable and available in very good condition.
Excellent service. Books arrived in a reasonable time, but in Super condition. Kudos!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

