Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order online, a reasonable price and efficient delivery.
The books came on time and they have the words i was looking for in them👍
Easy, quick and historically trouble free. Looking forward to receiving my order/
Always my go to for books at great prices. Wonderful Transactions.
So easy to find quality bargains in the books I want, always at great prices.
Quick service. Superior packaging. Why do you insist on my taking the time to write a review.
I was looking for these specific books and found them in just a couple of clicks. Easy!
My husband and I have made the choice to no longer do business with that A to Z online seller, or the other bookseller that it secretly owns - Abe Books. After much research, my husband and I decided to try Alibris, and we made an excellent choice. The ordering process was easy, and the book arrived safely, quickly, and in perfect condition. If you, too, wish to make a change in your book buying habits, please try Alibris.
It never let me put in the $5 savings anywhere in the check-out
I couldn't be happier with my customer experience; everything exceeded expectations and I definitely recommend Alibris to everyone for a smooth and easy transaction. Thank you!
Awesome book. Ty for your delivery. Timely, we'll wrapped and in great condition!
Quick shipping, high quality! Got it within the week! Will be buying again! :)
Great selection of books and choice of price range. Fast and easy process to order a book.
Selections upon selections.
Several different ways to filter to accurately find the material one is searching for.
Everything as expected and quicker than! Shipped same day and was here shortly after.
It was easy to order. Prices were good. Books came before expected and were in good condition.
Good prices, timely delivery, books in good shape, wide variety, easy ordering
It was easy to order the book and I received it in a good condition, and fast.
Very useful, so far so good. I've started this mission, and am determined to finish it. The book helps in different areas of my home and mental status.
The customized bookmark with a place for an attached pen is a great gift for readers who like to read and underline, or make notes.Always a hit with the recipient.
Alibris is a good on line book seller. Great selection and reasonable prices.
Easy to order and find just what I was looking for at a good price.
Quick processing and quick mailing. Love reading Fr. Chris Alar's books. Great seller.
Best place to find books at great prices! There is hardly a book that I haven't found here with Alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

