Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always easy for me to find the books I need -- psychology and astrology in particular -- and best deals.
The Raven Bookstore in Lawrence, Kansas found the book on alibris due to my request to avoid Amazon.
My book arrived on time and in great condition. The price was extremely affordable.
Quick and easy to order on the website and great low price. I like that Paypal was an option. I've never ordered here before but will in the future.
The shipping was a little bit slow, but the book arrived still wrapped in cellophane. I was thrilled!
Alibris is my go to for hard to find and out of print books. The sellers are fast and reliable, and the books are in excellent condition!
Good prices, excellent resource. I almost never buy new books anymore unless helping out a friend. Barnes and Noble are thieves.
Book came earlier than expected****************************************************************************************************************************************************************************************** Shouldn't have to respond with 50 characters
I've never been disappointed when I shop Alibris. They are my first choice when looking for a book.
Good. I've never had a problem with any of my Alibris orders. I don't want to submit a review each time. I'll let you know if I have a problem!
Quick and easy experience The book arrived well packaged and in a very good condition, just as described!
Alibris is great. I was a college professor and when I need some information, books for my lectures, alibris has never let me down. Wonderful service also!
Easy search to find what I needed at such an affordable price. Love it!
The dvd came in mint condition and way faster than expected - 3 days! Super happy!
Order came on time. The book was as described. Good service. What else is there to say? It wants at least 50 characters.
The book arrived in a timely manner and is in excellent condition.
The seller did not ship the item and did not respond to my email. However, when I contacted Alibris, someone got back to me quickly and solved the problem.
I've been shopping Alibris for years now and have always been happy with the products ans service. Never need to worry about satisfaction or return hassles.
Guaranteed easy ordering, returns/refunds and fast delivery.
Easy to find the books I wanted, and Alibris has a VERY large inventory available. Also many options for most books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

