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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Delivered quickly. Easy to order. Love Alibris. It is a great way to get used or new books.
Had trouble -- a little -- trying to change quantity from 1 to 4.
Almost always find the books I'm looking for and they are always in great shape. Love the selection and the prices.
I almost always find the books I'm looking for. The ones I've ordered have been very affordable and in quite good quality. I love shopping Alibris books!
Excellent website, easy to navigate and secure payment process!
Took a little getting used to the site but everything arrived as expected
Convenient online store for used text books. I bought a beginning Spanish text book. The book was in very good condition. Great savings vs other options to purchase the text.
Received my order ahead of time in perfect condition. Thank you!
Ordered 8-cd set, product arrived with only 7 cds. Seller provided full refund.
Easy to order and even with shipping cost paid 90% less than I would have on Amazon. Great idea to make thrift store book inventories available online!
Saved a lot of money over Amazon and got to support a thrift store.
A bookseller recommended your website over Amazon and I am so happy that I decided to try Alibris. I am very satisfied with my purchase. It was exactly as the information stated. I will definitely use your site in the future.
I ordered a book which arrived quickly and book was exactly as represented.
Quick, easy, computer remembers me, I don't have to re-enter all the facts, saves my time
Variety, clear instructionsquick, in stock, easy to follow the prompts, grateful,me.
Great historic info on turkey's interesting and ancient sites
I didn't have any problems ordering, to place an order was quick and understanding. Can't wait to receive my book
My book arrived in a timely manner and was in very good condition. I had to laugh because after ordering this book my local library got a copy in and I read it on my Kindle. But now I have a copy to share, so all's well. I will definitely use Alibris again for books not available at the library. As a retired person I appreciate their reasonable prices.
I can always find the books I'm looking for, either lots of choices.
I have been reading two book series and was happy I could get the books I needed from independent booksellers.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

