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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Well packaged and quick shipping Highly recommend Good site
Always great. I love ordering from alibris. Good peeps. I will be ordering more..
Good user interface. Easy to find books, specify edition, and choose shipper. Note that buying multiple books from same shipper may save shipping costs.
Loved the book! So excited to find it. It was my 39-year-old daughter's book when she was just 5.
Finding the book I was looking for was easy. I am looking forward to reading it.
Order went very smooth with no glitches. I have ordered from Alibris before and are trustworthy.
The book arrived promptly and in good condition I don't know what else to say
Great value, perfect condition, quick delivery! Five star seller! THANKS
I keep coming back to Alibris, especially for older, out-of-print books that I either can't find elsewhere, or are available elsewhere only at an exorbitant price. Some exceptional, rare books are of course going to be expensive, but Alibris nearly always has many sources offering the same titles, so the buyer has more choice of price points.
Got my books in a very timely manner. Too bad shipping is so expensive when you are getting multiple books from different suppliers.
Consolidating sellers always helps lower the shipping costs.
This is my first purchase with you. The website is very easy to use, all the information you need to find the right book, is right there. I look forward to shopping with you again.
I placed the order to the wrong address and customer support was responsive and helped change the address. Great experience!
Alibris is consistently wonderful. I always can find out of print books here!
Always find books I want in very good condition for good prices.
I found the books I wanted for less than Amazon. I can get books in good condition for less than Amazon.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

